2 Fox Valley Center Reviews
Showing most recent reviews from verified customers of Sears Home Services
Eric W
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on November 18, 2024
Karen G
Clint was knowledgeable and honest. He admitted that the repair was unnecessary based on the previous technician's assessment, and apologized that I was given the wrong advice by the previous technician. If I ever need another repair on my range, I would request Clint.
Customer service response - Thank you for your 5-star review, Karen! We're glad Clint provided knowledgeable and honest service, and we appreciate your understanding.
Sears Home Services on November 05, 2024
kevin E
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on October 27, 2024
David T
Thank you!
Customer service response - Thank you for the 5-star review, David! We're glad you had a positive experience with our service.
Sears Home Services on October 15, 2024
Anne F
Kevin was knowledgeable and very professional. The dryer is in great shape. Thank you.
Customer service response - Thank you for the 5-star review! We're delighted to hear that Kevin provided knowledgeable and professional service, and that your dryer is in great shape.
Sears Home Services on October 10, 2024
Lee H
Mark did an excellent job; explained what needed to be done and more importantly, why. His knowledge of the operation and maintenance requirements for my snowblower was excellent, true experienced professional. Thank you!!
Customer service response - Thank you for your wonderful review! We're thrilled to hear that Mark provided such knowledgeable and professional service for your snowblower.
Sears Home Services on October 10, 2024
Debbie J
Excellent service. Technician was very professional and polite.
Customer service response - Thank you for the 5-star review, Debbie! We're delighted to hear that our technician provided excellent and professional service.
Sears Home Services on October 06, 2024
Granville S
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on October 01, 2024
Sarah C
Jorge is welcome to service my appliances whenever he likes! He has been here before, and was the first technician to notice that my water softener (which had been serviced several times before by other technicians) was missing a hose. On this latest visit, not only was he early, but he was able to assure me that the water softener was not leaking, and then discovered the real source of the leak! I've been having for months! He is efficient, observant, and considerate!
Customer service response - Thank you for your wonderful review, Sarah! We're delighted to hear that Jorge provided such efficient and observant service, and we're glad he could resolve the issue for you.
Sears Home Services on September 30, 2024
cad0 M
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on September 28, 2024
