2215 Garrett Way Reviews
Showing most recent reviews from verified customers of Sears Home Services
Jason Wilcox
Tech was awesome
Customer service response - Thank you for taking the time to leave a review. We appreciate your kind words and are glad to hear that our technician provided you with excellent service.
Sears Home Services on January 11, 2024
Dianne Bishop
Jeramie Miller
William Van Sciver Jr
Tech was knowledgable about the washer. He was friendly and informed me every step.
Alicia Tauscher
The service technician was on-time, courteous, and completed the repair.
Deborah Mitchell
I love Gordon, who works on my general electric wash machine. But this last time he said there’s nothing wrong and yet I know there is when it shifts years from Washington draining to spinning to rinsing. It’s still making a grinding noise that should not be there and was not there. And he says nothing wrong but something is wrong.
Customer service response - We apologize for the ongoing issue, Deborah. We're glad you appreciate Gordon's work, and we encourage you to contact us directly so we can further investigate the problem with your washer.
Sears Home Services on November 05, 2024
Marcus Hedstrom
I was unable to make the appointment with the service tech, but my wife was home and from her account she relayed to me that he was less than professional and very rude while speaking with her. So in short I will not be using this service in the near future.
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on July 07, 2024
