2215 Garrett Way Reviews
Showing most recent reviews from verified customers of Sears Home Services
Todd McBride
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on March 25, 2025
Lance Traughber
The repair guy know exactly what to do and finish the repair in a short time
Customer service response - Thank you for your review, Lance! We're glad to hear that our technician efficiently completed the repair.
Sears Home Services on February 13, 2025
Debra Shipley
Repair was fast and efficient. The correct parts arrived prior to his visit. Steven communicated twice with the timeline for arrival. He was very professional.
Customer service response - Thank you for your feedback, Debra! We're pleased to hear that Steven provided fast, efficient, and professional service, and that the parts arrived on time.
Sears Home Services on November 05, 2024
Marie Campbell
Gordon was very professional and knowledgeable with years of experience. He diagnosed the problem almost immediately, got the parts ordered, and then returned for parts installation. He notified us in advance of each visit with an estimated time that was right on the money and then notified us when he was on his way to our home. Great service and the repair solved the issues!! Thank you.
Customer service response - Thank you for your detailed feedback, Marie! We're delighted to hear that Gordon provided professional and timely service, and that the repair resolved your issues.
Sears Home Services on October 20, 2024
Rhonda Naftz
Gordon was very pleasant. He worked quickly and efficiently to fix our dryer. Gordon gave an explanation and offered suggestions so it won’t happen again. Thank you!
Customer service response - Thank you for your wonderful feedback, Rhonda! We're delighted to hear that Gordon provided efficient service and helpful advice for your dryer.
Sears Home Services on September 15, 2024
Michelle Vaeens
Technician was fantastic however ridiculous weight on parts to be with art refrigerator more than 30 days
Customer service response - Thank you for your positive comments about our technician, Michelle. We apologize for the delay in receiving the parts for your refrigerator and appreciate your patience.
Sears Home Services on August 22, 2024
Dave Nordland
professional and well-mannered and very excellent help.....
Customer service response - Thank you for acknowledging our professionalism and the quality of our service. We're thrilled to have been able to help!
Sears Home Services on July 19, 2024
Clyde Hall
Most excellent service and repair today on my dryer!Gordon had the right parts in his Repair van to do the job most quickly and efficiently! The dryer is running as good as new now.
Customer service response - We're thrilled to hear about your positive experience with Gordon and that your dryer is running smoothly again! Thank you for taking the time to share your feedback with us.
Sears Home Services on June 21, 2024
Bob Thomas
Sears had problem getting the parts shipped in a timely manner The technician was knowledgeable and performed his tasks very fast
Customer service response - We apologize for the delay in getting the parts and appreciate your patience. Thank you for acknowledging our technician's proficiency and speed.
Sears Home Services on June 13, 2024
m. u
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 10, 2024
