1410 S Blaine Reviews
Showing most recent reviews from verified customers of Sears Home Services
Bill A
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on April 27, 2025
JohnnMaryEllis H
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 10, 2025
Tina M
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 09, 2025
Linda W
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 06, 2025
Sheila M
Tech was super helpful and knowledgeable. Thank you!
Customer service response - Thank you for your review, Sheila! We're glad to hear our tech was helpful and knowledgeable.
Sears Home Services on March 16, 2025
Cindy
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on February 01, 2025
Kaylie E
He was very polite and understanding of circumstances. he was in and fast and got the job done.
Customer service response - Thank you for your review, Kaylie! We're glad to hear our technician was polite, understanding, and efficient in completing the job.
Sears Home Services on December 03, 2024
Richard K
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on October 29, 2024
Katie M
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on August 20, 2024
Kathryn R
Our experience with technician Jonathon was great. However, the process for scheduling the follow-up appointment was difficult. Our technician had to order a part and told us to call when we received it. We called three different times, and the Sears person (clearly from a national hotline and not this local one) told us each time that the part was back ordered and hadn't been delivered, even when I told them I was holding the box in my hands. I ended up having to call two different numbers the day of the appointment and had to wait for 24 minutes on hold with the second number before they confirmed the technician would come that day. Again, Jonathon and everyone we interacted with locally was great but the national hotline was an absolute pain.
Customer service response - We appreciate your feedback and are glad to hear about your positive experience with Jonathon. We apologize for the difficulties you faced with the national hotline and will work to improve our scheduling process.
Sears Home Services on August 20, 2024
