1815 21St St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Teresa Kiele
The repairman was prompt and thorough. He was also very knowledgeable about the appliance.
Customer service response - Thank you for your review, Teresa! We're glad to hear that our repairman was prompt, thorough, and knowledgeable about your appliance.
Sears Home Services on December 05, 2024
doug katz
John fixes it great Always a joy to him here:)
Customer service response - We appreciate the 5-star rating ! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on October 23, 2024
virgil holt
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on October 02, 2024
Jim Knieriem
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on August 20, 2024
Lori Simmons
Customer service response - Hi Lori, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on August 01, 2024
Melody Ramsey
Once the part arrived, ordered 4 times and arrived 10 weeks later, Matt did a wonderful job installing the dryer drum and getting the dryer working once again.
Customer service response - We apologize for the extensive delay in getting the part, but are pleased to hear Matt did a wonderful job with your dryer. Thank the customer for the patience and feedback.
Sears Home Services on June 11, 2024
Cherie L Chapman
The Sears appliance repair man was very friendly, knew what he was doing and very kind. I would highly recommend.
Customer service response - Thank you for your kind words and recommendation! We’re thrilled to hear our technician provided such great service.
Sears Home Services on June 03, 2024
Jerry
Showed interest in washer problem and gave us options to fix thanks
Customer service response - Thank you for taking the time to leave us a review. We appreciate your feedback and are glad to hear that we were able to assist you with your washer problem and provide you with options to fix it. Thank you for choosing Sears Appliance Repair.
Sears Home Services on January 24, 2024
Joanne Moul
Syd Fuzzell
Out of country automated/scripted response, IF you get an actual person. Repair person here 3 times and refrigerator not fixed. Can not call a local Sears rep
Customer service response - We apologize for the trouble you've faced, Syd. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on September 21, 2024
