1815 21st St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Dennis W
Jonathan did a great job, very careful and friendly! He found the problem and inspected the rest of the dryer parts for unusual wear. After reassembly he ran the dryer on a 20-minute cycle to make sure it wasn't shutting off after 10 minutes like before. Definitely a five-star appliance repairman!
Customer service response - Thank you for your review, Dennis & Janice! We're glad to hear that Jonathan was careful and friendly while doing a great job.
Sears Home Services on April 30, 2025
Alan W
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 27, 2025
Theresa J
Very thorough and very kind!
Customer service response - Thank you for your review, Theresa! We're glad to hear you found our service thorough and kind.
Sears Home Services on April 27, 2025
Chad D
Jonathan was great. Knew what he was doing and worked with us on the repair.
Customer service response - Thank you for your review, Chad! We're glad to hear that Jonathan was knowledgeable and worked well with you on the repair.
Sears Home Services on April 16, 2025
Teresa K
The repairman was prompt and thorough. He was also very knowledgeable about the appliance.
Customer service response - Thank you for your review, Teresa! We're glad to hear that our repairman was prompt, thorough, and knowledgeable about your appliance.
Sears Home Services on December 05, 2024
doug K
John fixes it great Always a joy to him here:)
Customer service response - We appreciate the 5-star rating ! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on October 23, 2024
virgil H
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on October 02, 2024
Jim K
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on August 20, 2024
Lori S
Customer service response - Hi Lori, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on August 01, 2024
Melody R
Once the part arrived, ordered 4 times and arrived 10 weeks later, Matt did a wonderful job installing the dryer drum and getting the dryer working once again.
Customer service response - We apologize for the extensive delay in getting the part, but are pleased to hear Matt did a wonderful job with your dryer. Thank the customer for the patience and feedback.
Sears Home Services on June 11, 2024
