2307 Superior St Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (17 reviews)

Jose F

May 09, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on May 09, 2025

Andy H

April 28, 2025

Great person

Source: Google

Customer service response - Thank you for your review, Andy! We're glad to hear you had a positive experience with our team.

Sears Home Services on April 28, 2025

Merrily D

March 21, 2025

Very knowledgeable, even about my 55 year old oven! Fixed it!

Source: Google

Customer service response - Thank you for your review, Merrily! We're glad to hear our technician was knowledgeable and able to fix your 55-year-old oven.

Sears Home Services on March 20, 2025

Collette W

January 31, 2025

Walt is a great service representative, he knew what to look for when fixing our washing machine, got the job done in 35 minutes! The only downside that is not his fault is it still cost $300 which is half the price of a new machine.Only to pull a sock and a pop tab out of the machine not allowing water to drain to the drain pump. Thanks Walt!

Source: Google

Customer service response - Thank you for your feedback, Collette! We're glad Walt provided great service and resolved the issue quickly, though we understand your concern about the cost.

Sears Home Services on January 30, 2025

Sharon F

December 16, 2024
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on December 16, 2024

Ben D

October 26, 2024

Our tech Walt was excellent. It was obvious from the start that he was very experienced and very professional. Great guy and fixed the appliance swiftly

Source: Google

Customer service response - Thank you for your positive feedback, Ben! We're thrilled to hear that Walt provided excellent service and swiftly fixed your appliance.

Sears Home Services on October 27, 2024

Ron N

August 28, 2024

Mike is excellent. Really worked hard to solve our problem. Unfortunately problem persists. Hope there is a solution

Source: Google

Customer service response - Thank you for your kind words about Mike's efforts, Ron. We're sorry to hear the issue persists and encourage you to contact us directly so we can find a solution.

Sears Home Services on August 28, 2024

Robert W

June 27, 2024

None

Source: Google

Customer service response - Since you haven't provided a specific review for me to respond to, I can create a general response template for negative and positive reviews for your business if that would help. Please provide a review or let me know how else I can assist you.

Sears Home Services on June 27, 2024

K J

June 26, 2024

Very professional, on time, took his time to check everything. Thank you.

Source: Google

Customer service response - Thank you for taking the time to leave us a review. We're glad to hear you had a positive experience with our service!

Sears Home Services on June 26, 2024

Keith L

June 03, 2024

The technician was promp, and courteous, and explained the problem and how he would repair it.

Source: Google

Customer service response - Thank you for your positive feedback about our technician's promptness, courtesy, and clear communication. We're glad to have been of service.

Sears Home Services on June 03, 2024

Average Rating: 4.5/5 (17 reviews)