46-056 Kamehameha Highway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Technician
Donald did a great job. Truly satisfied. He fixed my oven in a timely matter I was able to do my baking in time to party. He knows his job. Thank you again. So grateful. Blessings Geri
Geri N, Kailua, HI
A very knowledgeable technician!
Lani is very knowledgeable, easy to talk to, and very friendly. She explains what the problem is and takes the time to answer questions. She draws from her many years of experience to diagnose and repair the appliance. You can tell Lani really cares about her customers and understands how stressful it is to be without (in our case) a working refrigerator. My family and I can't thank her enough for all of her help. If I could give you 10 stars I would. Thank you again for your hard work. Have a blessed weekend!
Shana M, Honolulu, HI
Ryan
Besides coming to repair my Dryer or my washer he shares with us his knowledge---Why we had this breakdown of the appliance and how to prevent this from happening again. AWESOME!!! I Like Knowing and Learning my part to play in the upkeep of my possessions. AWESOME SERVICE!
Jo K, Waimanalo, HI
Washer/dryer repair 11/3/23
Always satisfied with Ryan's customer service. Mahalo Ryan and Sears!
Darneen S, Kailua, HI
Washer repair
Very efficient and explanation clear
Arline G, Honolulu, HI
professional & knowledgeable
Despite of long wait for the day for myself and he had a long list of service customer for the day. He arrive almost at 5 pm. My washer ended up not repairable because of the old model that require to order parts, etc. He explained the situation clear and when I asked questions he gave me answers that useful. I really appreciate his assistance even though the out come for me was not desirable as my washer didn't get fixed.
Kaimuki residence, Honolulu, HI
Very Professional
Vincent was very professional, knowledgeable, and efficient. He explained the process to me, and what to expect after he left.
Wendy H, Kailua, HI
Repair
Jon was great, best technician yet- knowledgeable and explained things thoroughly. But most appreciated was his follow up and follow through because repair required parts research and additional ordering/ delivery to complete repair. His direct communication was especially appreciated because calling 800 Sears phone oftentimes resulted in being on hold or being transferred to different people, etc.
Induction cooktop, Honolulu, HI
Service for washer
Alexis was on time and courteous. She completed her task in a very timely manner. Our washer is running smoothly now.
Lynne M, Honolulu, HI
Dryer Belt Replacement
Leki was very quick and professional. Happy with service.
Eric C, Honolulu, HI