275 W Kaahumanu Ave Ste 1000 Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (271 reviews)

Elaine Murray

April 10, 2025

Randall is an exceptional technician. Very caring and knowledgeable. Always does a wonderful and competent job.He is a great asset for Sears.

Source: Google

Customer service response - Thank you for your review, Elaine! We're happy to hear that Randall provided caring and knowledgeable service and is a great asset to our team.

Sears Home Services on April 10, 2025

johnne perez

April 10, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on April 09, 2025

Rita Mihaly

April 04, 2025

Evan is the best . Super friendly and very informative about the repairs . Quickly identifies the problem and finds a solution. Most reliable repair service I have encountered with Sears . Thank you for doing a great job .

Source: Google

Customer service response - Thank you for your review, Rita! We're happy to hear that Evan provided friendly and informative service, and quickly found a solution to your repair needs.

Sears Home Services on April 03, 2025

Nui Kaili

March 27, 2025

Randal came ontime diagnosed the problem very friendly and professional. He repaired my dryer and gave me tips on how to keep my dryer in good condition. Mahalo Randal, Weston Kaili.

Source: Google

Customer service response - Thank you for your review, Nui! We're happy to hear that Randal was punctual, friendly, and professional, and that he provided helpful tips for maintaining your dryer. Mahalo for choosing Sears Appliance Repair!

Sears Home Services on March 27, 2025

Janet Sardinha

March 26, 2025

Great Service! Our Technician, Randall, is very impressive with his knowledge of our washer. His communication is outstanding and makes sure we know what’s going on every step of the way. We need more technicians like him. Very dependable and you know you can trust him with decisions he makes. Thanks so much Randall😊

Source: Google

Customer service response - Thank you for your review, Janet! We're happy to hear that Randall provided impressive service and outstanding communication.

Sears Home Services on March 26, 2025

Jody Brown

March 23, 2025

Evan was great! Friendly, kind, clever and efficient. Mahalo nui!

Source: Google

Customer service response - Thank you for your review, Jody! We're happy to hear that Evan provided friendly and efficient service. Mahalo nui for choosing Sears Appliance Repair!

Sears Home Services on March 23, 2025

Eric Lueders

March 19, 2025
Source: Google

Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on March 19, 2025

Rochelle McGowan

March 13, 2025

Randall our repairman deserves a raise due to his professionalism! He knew exactly what he was doing and we enjoyed his company. Thank you Sears for having an awesome professional…👍🏽

Source: Google

Customer service response - Thank you for your review, Rochelle! We're happy to hear that Randall provided professional service and that you enjoyed his company.

Sears Home Services on March 13, 2025

Wayne Aguiran

March 13, 2025

Kayla (KC) has the best customer service. Very friendly on the phone and does what she says she is going to do. Thank you Kayla!!

Source: Google

Customer service response - Thank you for your review, Wayne! We're happy to hear that Kayla provided excellent customer service and followed through on her commitments.

Sears Home Services on March 13, 2025

D

March 06, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on March 06, 2025

Average Rating: 4.7/5 (271 reviews)