275 W Kaahumanu Ave Ste 1000 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Ken S
After bout 4 months and two tries, they finally came fix my ice maker!
Customer service response - Thank you for your patience and review, Ken! We're happy to hear your ice maker is finally fixed.
Sears Home Services on January 15, 2025
Tracy K
Our technician arrived when they said they would and was very knowledgeable and informative on what the next steps would be. Received a voicemail shortly after on next steps. Mahalo!
Customer service response - Thank you for your review, Tracy! We're happy to hear our technician was punctual and informative. Mahalo for choosing Sears Appliance Repair!
Sears Home Services on January 15, 2025
Jackie L
Very knowledgeable. Very polite
Customer service response - Thank you for your review, Jackie! We're happy to hear you found our service knowledgeable and polite.
Sears Home Services on January 14, 2025
M
Communication excellent, very informative, very helpful.
Customer service response - Thank you for your review, M! We're happy to hear you found our communication excellent and helpful.
Sears Home Services on January 06, 2025
Roland T
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on January 05, 2025
Gail M
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on December 30, 2024
Tami R
Evan is very nice and professional.
Customer service response - Thank you for your review, Tami! We're happy to hear that Evan provided nice and professional service.
Sears Home Services on December 30, 2024
VL A
Evan and assistant KC were very professional and did excellent work. Thank you for their superb service!
Customer service response - Thank you for your review, VL Anakalea! We're happy to hear that Evan and KC provided professional and excellent service.
Sears Home Services on December 29, 2024
Allen T
Carl is very knowledgeable with all the appliances that we own. He has maintained our appliances ever since we owned them and gives 100% with getting our appliances working properly. He is a valuable asset to the SEAR company.
Customer service response - Thank you for your kind words, Allen! We're thrilled to hear that Carl's expertise and dedication have made such a positive impact on maintaining your appliances.
Sears Home Services on December 19, 2024
Gabi B
Evan was great ! Speedy, efficient and professional… he even found the part when it was not shipped to us in time. I do not like how the Sears warranty division does not allow human to human contact regarding appointments, however. Frustrating that we cannot contact someone directly. I give the appointment scheduling only two and a half stars
Customer service response - Thank you for your feedback, Gabi! We're happy to hear Evan provided speedy and efficient service. We appreciate your input on the appointment scheduling process and will work on improving it.
Sears Home Services on December 19, 2024
