1505 Kapiolani Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Lily C
Our service technician, Cornelius, was very courteous, knowledgeable & professional & got the job done quickly. Thank you!
Donna K
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on May 07, 2025
Agenhart E
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on April 29, 2025
Hannah
I had a great experience with Edwin from Sears Home Services. They quickly had the problem fixed. What stood out was their attention to detail. They adjusted the legs so the machine wasn’t off-balance. Edwin was friendly throughout the visit. Highly recommend!
Customer service response - Thank you for your review, Hannah! We're happy to hear that Edwin's attention to detail and friendly service made for a great experience.
Sears Home Services on April 27, 2025
Zeny L
So happy that the technician found the problem with our dishwasher and fixed it; thank you!
Customer service response - Thank you for your review, Zeny! We're happy to hear that our technician was able to find and fix the problem with your dishwasher.
Sears Home Services on April 23, 2025
Edie T
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 23, 2025
Kathleen S
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 22, 2025
Alicia N
It took a little over 6 months for a tech to tell me it was too expensive to repair my old washer. Mahalo Eddie for your expert opinion and advice.
Customer service response - Thank you for your review, Alicia! We're happy to hear that Eddie provided expert advice on your washer situation. Mahalo!
Sears Home Services on April 21, 2025
Steven N
Service by Ken was great but nobody showed up the day before and no one called to say they could not keep the appointment. So while Ken was great today the overall service gets an average of 2 stars because of the no-show no-call for the earlier appointment. I still don’t know why there was a no show yesterday.
Customer service response - Thank you for your feedback, Steven. We're happy to hear Ken provided great service, and we apologize for the missed appointment and lack of communication.
Sears Home Services on April 20, 2025
Wayne V
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 16, 2025
