1505 Kapiolani Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Paul Mark
Edwin did an excellent job installing the 3 parts ordered for my Kenmore Top-Loading High-Efficiency Washer. His 15-years of work experience was demonstrated as he completed the job. Edwin’s dedication to his job was evident when he ran a complete wash cycle to ensure that everything was working properly prior to leaving for his next service call. Mahalo nui loa Edwin!
Customer service response - Thank you for your review, Paul! We're happy to hear that Edwin's expertise and dedication ensured a successful installation and thorough check of your washer. Mahalo nui loa!
Sears Home Services on April 02, 2025
Kip Wilborn
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on April 01, 2025
Sharon Teruya
Edwin C. was knowledgeable, shared what he knew, completed dryer repair efficiently, and checked out washer. Thank you, Edwin!
Customer service response - Thank you for your review, Sharon! We're happy to hear that Edwin was knowledgeable and efficient in repairing your dryer and checking your washer.
Sears Home Services on April 01, 2025
Alan Britten
Bowman was courteous, extremely polite, capable, informative and thorough in explaining the replacement procedure. He also arrived ahead of the predicted time. We hope to have him work on our second refrigerator in the near future.
Customer service response - Thank you for your review, Alan! We're happy to hear that Bowman was courteous, informative, and punctual, and we look forward to assisting you with your second refrigerator.
Sears Home Services on March 13, 2025
Curtis Ono
Customer service response - Thank you so much for the 5-star rating, Curtis! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on March 05, 2025
Randal Leong
Eddie explained the problem and performed a reasonable, cost-effective repair. Thanks for a good job.
Customer service response - Thank you for your review, Randal! We're happy to hear that Eddie provided a clear explanation and a cost-effective repair.
Sears Home Services on March 04, 2025
Daniel Murakami
Chad fixed the problem with my frontload washing machine.
Customer service response - Thank you for your review, Daniel! We're happy to hear that Chad was able to fix your washing machine problem.
Sears Home Services on February 10, 2025
Matt Toya
Thorough tech, very good at explaining
Customer service response - Thank you for your review, Matt! We're happy to hear that our technician was thorough and clear in their explanations.
Sears Home Services on January 28, 2025
Peggy Worthington
Customer service response - Thank you for the 4-star rating! We're thrilled you had a good experience. If there's anything we can do to make it a 5-star one, feel free to reach out.
Sears Home Services on January 27, 2025
Marsha Ishido
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on January 26, 2025
