1505 Kapiolani Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Dean H
Charles called to confirm the appointment and the eta. Then texted when he was on his way. He was polite and assessed my concerns. He did the maintenance check and reassured me that everything looked good.
Customer service response - Thank you for your review! We're happy to hear that Charles provided clear communication and reassurance during your maintenance check.
Sears Home Services on January 13, 2025
kc A
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on January 13, 2025
ron W
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on October 01, 2024
Kiyoshi O
Lani did a great job...explaining the cause of our noisy refrigerator and recommended solution. She ordered the parts and replaced the bad one in minutes. We are happy with Lani servicing our appliance.
Customer service response - Thank you for your review! We're happy to hear that Lani provided a great service and efficient solution for your refrigerator.
Sears Home Services on December 17, 2024
Christine T
5
Customer service response - Thank you for your review, Christine! We're happy to know you had a positive experience with our service.
Sears Home Services on December 15, 2024
Ben L
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on December 03, 2024
Ann K
Charles was very patient and informed us what had happened to our refrigerator.
Customer service response - Thank you for your review! We're happy to hear that Charles was patient and informative in addressing your refrigerator issue.
Sears Home Services on November 27, 2024
Lorrie C
Chad H (Technician) provided outstanding service. He not only fixed my washer, preventive maintenanced my dryer by cleaning, dusting, and checked the belt, and provided an estimate of the cost, Fantastic service Chad! Thank you.
Customer service response - Thank you for your review! We're happy to hear that Chad provided outstanding service and thorough maintenance.
Sears Home Services on November 27, 2024
Charlotte S
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on November 26, 2024
Greg C
Best service appointment I’ve ever had! Cornelius diagnosed the problem immediately, fixed it in five minutes, and explained the issue to me in a very personable way. I’d give him 10 stars if I could!
Customer service response - Thank you for your positive review! We're delighted to hear that Cornelius provided such prompt and personable service.
Sears Home Services on November 23, 2024
