111 E Puainako St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Marlene Rabang
The tech said it was the fan not working properly. I pray my refrigerator will finally be working normally again. Thank you!
Customer service response - Thank you for your positive feedback, Marlene! We're glad to hear the issue with the fan was identified, and we hope your refrigerator continues to work normally.
Sears Home Services on January 01, 2025
Alan Kimura
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on December 30, 2024
Lorraine Glory
Loli did a great job in repairing my washing machine. He also did a maintenance service on my dryer. Jobs well done.
Customer service response - Thank you for your positive feedback! We're glad to hear that Loli did a great job repairing your washing machine and servicing your dryer.
Sears Home Services on December 29, 2024
Roy Yamamoto
Very professional and friendly. Did the job quickly and efficiently. The unit was back in service in a very short time.
Customer service response - Thank you for your positive feedback! We're glad to hear that you received professional and friendly service, and that your unit was back in service quickly.
Sears Home Services on December 26, 2024
allan kroll
Good job fixed problem.
Customer service response - Thank you for your positive feedback! We're glad to hear that the problem was fixed successfully.
Sears Home Services on December 25, 2024
Bethany Reid
He was so knowledgeable and polite ❤️
Customer service response - Thank you for your positive feedback! We're glad to hear that you received knowledgeable and polite service.
Sears Home Services on December 12, 2024
Leslie Barnard
Very friendly, professional service. He represents your company extremely well.
Customer service response - Thank you for your positive feedback! We're delighted to hear that you received friendly and professional service.
Sears Home Services on December 08, 2024
Hye Harper
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on December 05, 2024
Alan Subica
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on November 27, 2024
Geri Tolchin
In December, I had a Sears repair person come to my home to diagnose my clothes dryer. He told me after taking it apart that there was nothing wrong with the dryer, that it was the electrical connection. I believed him, paid him the $125, wrote a good review because I thought it was a legitimate diagnosis. That same day I had my electrician come and check out the electrical connection. There was nothing wrong with it. Sears misdiagnosed the problem. Then I had to have another repair person check the dryer who determined that it was needing a heating element. I am seeking reimbursement from Sears due to the misdiagnosis which caused me to incur $225 additional expense for electrician and a second diagnosis. Sears policy is that the diagnosis fee is non refundable. However I am seeking a refund of $125 because they failed to diagnose the problem but charged me anyway, for a service that was not performed.
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on November 27, 2024
