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  3. Hawaii
  4. Hilo
  5. Sears Appliance Repair
  6. 111 E Puainako St
  7. Reviews

111 E Puainako St Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (358 reviews)
Courteous & knowledgeable
August 29, 2023
Overall rating

He did a thorough inspection of my microwave and determined the source of the problem. The replacement part costs were so high (almost double the value of the microwave). He spoke with the main office, and they are looking at alternatives solutions for a win-win situation for the company and for myself. I appreciated that!

Cynthia I, Hilo, HI

Excellent service
August 28, 2023
Overall rating

Problem was fixed in a timely manner. Additional services recommended and accepted. I was very satisfied with the service technician.

John D, Kurtistown, HI

Prompt & experienced
August 28, 2023
Overall rating

Experienced technicians know exactly where to go, what to look for & can anticipate solutions.

Tim Y, Hilo, HI

Washer
August 26, 2023
Overall rating

Very nice and fixed my washer I give him 10 ⭐️

Christine D, Keaau, HI

Service technician
August 25, 2023
Overall rating

Services done today was very thorough and excellent. Technician is very knowledgeable and friendly.

Sharon I, Mountainview, HI

Great job!
August 25, 2023
Overall rating

Fast and efficient job. Great work keeper, don't lose this guy

Garvin G, Papaikou, HI

Dishwasher
August 25, 2023
Overall rating

I am so happy I was the first customer for Albert. He was kind and knowledgeable

Marilyn K, Hilo, HI

Refer
August 25, 2023
Overall rating

Very professional, explains everything! Will use again if needed

Krista L, Waikoloa, HI

Very Friendly Service
August 24, 2023
Overall rating

Awesome technician quick and friendly highly recommend him to anyone Mahalo

Georgette C, Kapaau, HI

Dryer belt replacement
August 24, 2023
Overall rating

He was not provided the information he needed and we provided at the time of the request. We told them it was a broken belt on the dryer and he didn't have a replacement. The next time he came we hadn't gotten the new belt so wasted trip. Finally got everything done on third trip. Could have been much more efficient with Justin's time

Alan G, Kailua Kona, HI

Average Rating: 4.8/5 (358 reviews)

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