111 E Puainako St Reviews
Showing most recent reviews from verified customers of Sears Home Services
John C
Super nice, knowledgeable, and on time. We couldn’t ask for more.
Customer service response - Thank you for your wonderful review! We're delighted to hear that our service met your expectations in every way.
Sears Home Services on September 25, 2024
Kim L
Albert has made multiple trips to service this appliance. The Stove top continues to have unserviceable issues. The latest Today 9/24/24 resulted in another incomplete repair. NO Fault of Albert. The switch supplied by GE was not able to service the requirement of the stove top. The GE parts rep was on the line with Albert during the install, and it was determined that the original part is no longer manufactured. This leaves the stove top without two of 6 switching requirements. One of which is the heat indicator light, posing a safety issue for our small childeren. It is imperative that this issue be remedied immediately prior to a safety mishap. This claim has been ongoing now for nearly 3 months with no resolution. I believe it is time for a more definitive approach to solving this dilemma. Your technician Albert has been extremely thorough and knowledgably in his pursuit of this repair. Please provide feedback on Sears plan to timely rectify this claim. Thank you.
Customer service response - Thank you for your detailed review and for acknowledging Albert's efforts. We understand the urgency of this matter and recommend contacting our business directly to discuss a swift resolution.
Sears Home Services on September 24, 2024
Janice H
He was knowledgeable .He answered the questions I asked.
Customer service response - Thank you for your positive feedback! We're glad to hear that our technician was knowledgeable and able to answer your questions.
Sears Home Services on September 24, 2024
Tina W
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on September 24, 2024
GREGORY R
great
Customer service response - Thank you for your positive feedback! We're glad to hear you had a great experience with our service.
Sears Home Services on September 17, 2024
J P
Technician was knowledgeable . Excellent job.
Customer service response - Thank you for your positive feedback! We're delighted to hear that our technician's knowledge and excellent work met your expectations.
Sears Home Services on September 12, 2024
Corey Y
He came he saw he conquered. Thank you
Customer service response - Thank you for your enthusiastic review! We're delighted to hear that you had a successful service experience with us.
Sears Home Services on September 12, 2024
Dennis G
Quick repair. Tech was friendly.
Customer service response - Thank you for your positive feedback! We're glad to hear that you had a quick and friendly service experience.
Sears Home Services on September 09, 2024
Leslie-Ann S
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on September 05, 2024
Addie B
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on August 25, 2024
