98-180 Kamehameha Highway Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.2/5 (655 reviews)

Linda D

April 17, 2025

Very knowledgeable, experienced and professional service technician. I would highly recommend this technician to anyone in need of appliance repair services.

Source: Google

Customer service response - Thank you for your review, Linda! We're happy to hear you received knowledgeable and professional service from our technician.

Sears Home Services on April 17, 2025

Duane Ogata

April 14, 2025

Very personable and nice.

Source: Google

Customer service response - Thank you for your review, Duane! We're happy to hear you had a personable and pleasant experience with our service.

Sears Home Services on April 13, 2025

Kyle Grace

March 30, 2025

Sears sent me the name and picture and estimated arrival time in the morning...he arrived right on time. Had my estimate ready in 10 minutes....and had the job done in 30! Friendly , courteous, professional service. Labor cost is determined by parts needed...for my job it was off the charts considering it was only a 30 minute job...BUT...still cheaper and way easier then getting a new machine! I bought the warranty service for 12 appliances from them...so in the future I will only be charged the $119 diagnostic.

Source: Google

Customer service response - Thank you for your review, Kyle! We're happy to hear you received timely, professional service and found value in our warranty service.

Sears Home Services on March 30, 2025

Val A

March 25, 2025

Technician Kenneth F. diagnosed the water leak from my washer/dryer and answered all my questions well and gave me the information I needed. He explained the situation clearly and even showed me the worn out part and what needed to be replaced. He was thorough in his work, even making sure the dryer was working.

Source: Google

Customer service response - Thank you for your review, Val! We're happy to hear Kenneth provided thorough service and clear explanations for your washer/dryer issue.

Sears Home Services on March 25, 2025

Average Rating: 4.2/5 (655 reviews)