98-180 Kamehameha Highway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Linda D
Very knowledgeable, experienced and professional service technician. I would highly recommend this technician to anyone in need of appliance repair services.
Customer service response - Thank you for your review, Linda! We're happy to hear you received knowledgeable and professional service from our technician.
Sears Home Services on April 17, 2025
Duane Ogata
Very personable and nice.
Customer service response - Thank you for your review, Duane! We're happy to hear you had a personable and pleasant experience with our service.
Sears Home Services on April 13, 2025
Kyle Grace
Sears sent me the name and picture and estimated arrival time in the morning...he arrived right on time. Had my estimate ready in 10 minutes....and had the job done in 30! Friendly , courteous, professional service. Labor cost is determined by parts needed...for my job it was off the charts considering it was only a 30 minute job...BUT...still cheaper and way easier then getting a new machine! I bought the warranty service for 12 appliances from them...so in the future I will only be charged the $119 diagnostic.
Customer service response - Thank you for your review, Kyle! We're happy to hear you received timely, professional service and found value in our warranty service.
Sears Home Services on March 30, 2025
Val A
Technician Kenneth F. diagnosed the water leak from my washer/dryer and answered all my questions well and gave me the information I needed. He explained the situation clearly and even showed me the worn out part and what needed to be replaced. He was thorough in his work, even making sure the dryer was working.
Customer service response - Thank you for your review, Val! We're happy to hear Kenneth provided thorough service and clear explanations for your washer/dryer issue.
Sears Home Services on March 25, 2025