98-180 Kamehameha Highway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Kyle Grace
Sears sent me the name and picture and estimated arrival time in the morning...he arrived right on time. Had my estimate ready in 10 minutes....and had the job done in 30! Friendly , courteous, professional service. Labor cost is determined by parts needed...for my job it was off the charts considering it was only a 30 minute job...BUT...still cheaper and way easier then getting a new machine! I bought the warranty service for 12 appliances from them...so in the future I will only be charged the $119 diagnostic.
Customer service response - Thank you for your review, Kyle! We're happy to hear you received timely, professional service and found value in our warranty service.
Sears Home Services on March 30, 2025
Val A
Technician Kenneth F. diagnosed the water leak from my washer/dryer and answered all my questions well and gave me the information I needed. He explained the situation clearly and even showed me the worn out part and what needed to be replaced. He was thorough in his work, even making sure the dryer was working.
Customer service response - Thank you for your review, Val! We're happy to hear Kenneth provided thorough service and clear explanations for your washer/dryer issue.
Sears Home Services on March 25, 2025
Robert Hernandez
Knowledgeable and great personality
Customer service response - Thank you for your review, Robert! We're happy to hear you had a knowledgeable and personable experience with our service.
Sears Home Services on March 23, 2025
cee kay
My Tech Junny was a very good Technician. Thank You Junny!!
Customer service response - Thank you for your review, Cee Kay! We're happy to hear Junny provided excellent service.
Sears Home Services on March 10, 2025
Kathi Albiar
Very frustrating scheduling appointment. Was canceled twice. Technician was eligible, courteous, and reliable. No problems with technicians. Big problems with scheduling.
Customer service response - Thank you for your review, Kathi. We're happy to hear the technician was courteous and reliable, but we apologize for the scheduling issues you experienced.
Sears Home Services on January 23, 2025
Maurine Brooks
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on January 21, 2025
lea stone
Right on time, very knowledgeable, and right on schedule. In at 1 and out at 2 . Thank you for excellent service😄
Customer service response - Thank you for your review, Lea! We're happy to hear you received timely and knowledgeable service.
Sears Home Services on January 19, 2025
Howard Lum
Sears technician Junny , the most friendliest and enjoyable repair technician I had the pleasure to meet. Very knowledgeable and skill in his craft. Thank you sears for sending Junny to repair our fridge.
Customer service response - Thank you for your review, Howard! We're happy to hear Junny provided a friendly and knowledgeable service for your fridge repair.
Sears Home Services on January 15, 2025
pat Moniz (Pat)
good tech, gave advise on better handling of microwave oven
Customer service response - Thank you for your review, Pat! We're happy to hear our tech provided helpful advice for your microwave oven.
Sears Home Services on January 14, 2025
Francisco Batalon
Add 5 more stars......ttl of 10. Donald....EXCELLENT/GR8T JOB... Mahalozzz Frank
Customer service response - Thank you for your enthusiastic review, Francisco! We're thrilled to hear Donald provided excellent service. Mahalo!
Sears Home Services on January 08, 2025
