156 Tom Hill Senior Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Donny B
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 12, 2025
Amelia V
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on May 09, 2025
Douglas C
Calvin was very professional and explained what he had to do. The major problem was the AI response as to why it took eight appointments before our dryer was repaired. The technician was never informed that the parts had arrived within 4 days after he had ordered them. The Sears appliance warranty is unsatisfactory and do not recommend them. It was impossible to speak to a real person instead of their relying on AI . After my 30 day repair warranty, we will cancel our warranty. Ten weeks is too long to wait and give the warranty program a zerro.
Customer service response - Thank you for your review, Douglas. We're happy to hear Calvin was professional, but we're sorry about the issues with the warranty service and communication. Please contact us directly so we can address your concerns.
Sears Home Services on May 08, 2025
Lina S
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on May 05, 2025
Delmario I
He was knowledgeable, patient taught me alot about my oven that I didn't know. And got it working in less than 30 minutes. Awesome service
Customer service response - Thank you for your positive review, Delmario! We're happy to hear that our technician was knowledgeable and provided awesome service in getting your oven working quickly.
Sears Home Services on May 04, 2025
Marvin B
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 30, 2025
Emory G
Calvin was very professional and resolved my problem. Highly recommend.
Customer service response - Thank you for your positive review, Emory! We're happy to hear that Calvin was professional and resolved your problem.
Sears Home Services on April 27, 2025
Christopher D
Excellent service
Customer service response - Thank you for your positive review, Christopher! We're happy to hear that you received excellent service.
Sears Home Services on April 23, 2025
Kimberly P
Jason was very professional and respectful! I appreciate his great customer service provided.
Customer service response - Thank you for your positive review, Kimberly! We're happy to hear that Jason provided professional and respectful service.
Sears Home Services on April 16, 2025
Mary G
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 14, 2025
