1308 W Walnut Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Crystal C
Technician was friendly and knowledgeable did good work and completed the job quickly☺️
Customer service response - Thank you for your review, Crystal! We're glad to hear that our technician was friendly, knowledgeable, and completed the job quickly.
Sears Home Services on May 08, 2025
Vickey A
The tech was super nice and professional
Customer service response - Thank you for your review, Vickey! We're glad to hear that our technician was nice and professional.
Sears Home Services on May 08, 2025
Teresa B
My experience with the technician, Glenn, was a pleasant one. He was professional, and knowledgeable of the appliance.
Customer service response - Thank you for your review, Teresa! We're glad to hear that Glenn provided a pleasant, professional, and knowledgeable service.
Sears Home Services on April 22, 2025
Linda B
Kept me informed of his arrival time. Very courteous.
Customer service response - Thank you for your review, Linda! We're glad to hear that our technician kept you informed and was courteous.
Sears Home Services on April 15, 2025
Cathy M
Michael did great, it was an easy fix thankfully!
Customer service response - Thank you for your review, Cathy! We're glad to hear that Michael was able to provide an easy fix for you.
Sears Home Services on April 15, 2025
CAROL H
Dwayne was very personable and knowledgable. He discussed in detail with us our options for repair or replacement of our washer. He was great, would highly recommend him👍👍
Customer service response - Thank you for the 5-star review, Carol! We're glad to hear that Dwayne was personable and knowledgeable in discussing your options.
Sears Home Services on January 13, 2025
Penelope L
Glenn was very knowledgeable! He knew what the problem was and called the company to tell the problem!! I was glad he came! Problem was not solved! He called necessary people to fix problem!!!
Customer service response - Thank you for your review, Penelope! We're glad to hear that Glenn was knowledgeable and took the necessary steps to address the issue.
Sears Home Services on January 12, 2025
Roger R
Technician Robert B was awesome. Very courteous and polite. On time and did good work. The accident with the broken pipe, was just that, and accident. It was nothing he did that caused it. Was then very prompt in explaining to us the process for getting the problem fixed.
Customer service response - Thank you for your feedback, Roger! We're glad to hear that Robert B was courteous and prompt in handling the situation and explaining the process.
Sears Home Services on December 16, 2024
Splashy N
Glenn arrived in a timely manner. Of course, the sound the fridge had been making was not happening when he arrived. He stayed long enough to hear some of the noise, and ended up having to take the back off several times before he found what we both hope to be the issue. He explained to it all to me in layman’s terms.
Customer service response - Thank you for your detailed feedback! We're glad to hear that Glenn was thorough and took the time to explain the issue clearly.
Sears Home Services on October 22, 2024
Taylor N
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on September 30, 2024
