2930 Watson Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Respectful
Mr.Ray was very nice and respectful It didn't take long to fix the problem until I receive the big knob. Thank you
Wanda Sturdivant, Abbeville, GA
Dryer Repair
Timely, professional, courteous, had the part needed, made for a quick repair.
Heather P, Macon, GA
My technician Calvin Oliver
I am so pleased with Calvin as a service technician and as a fine young man. Although he was limited by the lengthy wait for parts, he was always prompt and cheerful for his appointments and took the time to make sure I understood the problems he encountered in the repair. Because of his excellent skills and intelligence, he was able to overcome the problems the repair encountered. Although he worked diligently with parts provided, the repair was finally determined unsuccessful when he could not restore power to the appliance (through no fault of his own). I would recommend Calvin to anyone who is looking for a stable, thoughtful and intelligent person who is willing to go the extra distance to complete the job. Sincerely, Sandra Jones
Sandra J, Macon, GA
Samsung Refrigerator Ice Maker
I had no probably with the technicians. However, after 5 times of having to wait from 8:00 AM to 5:00 PM for the technician to arrive is ludicrous. It cost me 40 hours by taking off from work. Also, on today's visit, I received 3 different times for arrival. It appears that the timeframe could be between 8:00 AM - 12:00 PM or 1:00 PM to 05:00 PM. Bottom line, I hope the 3rd part works. Thanks for coming today.
TA, Macon, GA
Dryer
Man was professional and got the job done quick and friendly
Robert W, Warner Robins, GA
Washer service
Social, competent and efficient. Reviewed work and identified what was wrong
Kathlen M, Warner Robins, GA
Calvin O. A&E Service tech
Calvin is a great technician and person! He is highly qualified, diagnosing the problem quickly and correctly. He is quick in replacing the needed parts and communicates throughout the appointment day and service call extremely well.
William W, Milledgeville, GA
Very respectful and helpful.
The Sears Home Service App leaves a lot to be desired. It would have been better to have been able to actually talk to a customer service representative or a person. It was very confusing and messed up so much on my service and parts, very poor communication and a lot of my time was wasted due to this and caused my repair to take from July 30th to September 10, 2024 to be completed. Thankfully I had had Jason's phone number and he helped me get answers to questions that was needed and helpful.
Tina B, Yatesville, GA
Dryer repair
Chris got the job done
Barry W, Macon, GA
HVAC technician
Tech does a great job on completing the task and very professional in letting the customer knows what going on
Gregory V, Lizella, GA
