110 Bluffs Parkway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Jeanne S
He was competent and very professional as well as pleasant thorough and a pleasure to work with how ever it appears that what we thought would be "The Solution "reasonably has turned out not to be the solution . At least he opened the panel found a sticking mechanism and did what he could to fix it . I think the sensor may be at fault rather than the built up gunk and ice as it appeared.
Customer service response - Thank you for your feedback, Jeanne! We're glad to hear our technician was competent and professional, and we appreciate your understanding as we work towards a complete solution.
Sears Home Services on May 18, 2025
Jakob A
Daniel was efficient and professional. He had my dishwasher reinstalled and working properly in no time!
Customer service response - Thank you for your feedback, Jakob! We're glad to hear Daniel was efficient and professional in getting your dishwasher reinstalled and working properly.
Sears Home Services on April 29, 2025
Jacob G
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on April 22, 2025
Private A
Service tech was excellent. Came back as soon as parts arrived. Very pleasant person.
Customer service response - Thank you for your feedback! We're glad to hear our service tech was excellent and pleasant, and promptly returned once the parts arrived.
Sears Home Services on April 16, 2025
William M
First of all I’d like to thank Sears Service for providing the map and technician’s arrival status which allowed me to get some errands done. Then there is the technician, Sanbao, who was professional, friendly and extremely detail oriented. In making my decision to go with the repair or purchase a new fridge Sanbao was very helpful in answering my questions and concerns. I’m pleased with my decision to use Sears Service!!!
Customer service response - Thank you for your feedback, William! We're glad to hear that Sanbao was professional, friendly, and helpful, and that you appreciated the arrival updates.
Sears Home Services on April 01, 2025
Jennifer T
The technician was prompt, knowledgeable, and courteous. I appreciated his communication and information throughout the repair process. Sears repair was able to diagnose my dryer issue (under warranty) within 24 hrs of the initial call. Parts were ordered, and the repair occurred within 48 hrs of part delivery (they actually offered a sooner repair time, but it didn't work with my schedule). I was only able to find one other repair company to service my area for my warranty, and they were 9 days out for a diagnosis call. Sears had the diagnosis, parts ordered/received, and repair completed before the other company could even arrive for diagnosis visit. Thank you Sears for a positive experience.
Customer service response - Thank you for your detailed feedback, Jennifer! We're happy to hear our technician provided prompt and knowledgeable service, and that we could complete your repair efficiently under warranty.
Sears Home Services on March 26, 2025
Alaina G
Erek was professional, cordial, and very helpful! He explained every step to me and answered all my questions
Customer service response - Thank you for your feedback, Alaina! We're glad to hear Erek was professional, cordial, and helpful in explaining everything and answering your questions.
Sears Home Services on February 27, 2025
Bruce B
Timothy the service tech was the best guy you could have sent. He was very polite and did a wonderful prompt job on our dishwasher. He also gave me info on the dishwasher. Very good experience for us Bruce Belicka
Customer service response - Thank you for your feedback, Bruce! We're glad to hear Timothy provided polite and prompt service and shared helpful information about your dishwasher.
Sears Home Services on February 19, 2025
Bruce C
Tim was on time and did a great job. Problem solved .
Customer service response - Thank you for your feedback, Bruce! We're glad to hear Tim was punctual and solved the problem effectively.
Sears Home Services on February 04, 2025
Pradeep N
Very Knowledgeable and Good in fixing
Customer service response - Thank you for your feedback, Pradeep! We're glad to hear our technician was knowledgeable and effective in fixing your appliance.
Sears Home Services on January 19, 2025
