110 Bluffs Parkway Reviews
Showing most recent reviews from verified customers of Sears Home Services
William McKeldin
First of all I’d like to thank Sears Service for providing the map and technician’s arrival status which allowed me to get some errands done. Then there is the technician, Sanbao, who was professional, friendly and extremely detail oriented. In making my decision to go with the repair or purchase a new fridge Sanbao was very helpful in answering my questions and concerns. I’m pleased with my decision to use Sears Service!!!
Customer service response - Thank you for your feedback, William! We're glad to hear that Sanbao was professional, friendly, and helpful, and that you appreciated the arrival updates.
Sears Home Services on April 01, 2025
Jennifer Tanner
The technician was prompt, knowledgeable, and courteous. I appreciated his communication and information throughout the repair process. Sears repair was able to diagnose my dryer issue (under warranty) within 24 hrs of the initial call. Parts were ordered, and the repair occurred within 48 hrs of part delivery (they actually offered a sooner repair time, but it didn't work with my schedule). I was only able to find one other repair company to service my area for my warranty, and they were 9 days out for a diagnosis call. Sears had the diagnosis, parts ordered/received, and repair completed before the other company could even arrive for diagnosis visit. Thank you Sears for a positive experience.
Customer service response - Thank you for your detailed feedback, Jennifer! We're happy to hear our technician provided prompt and knowledgeable service, and that we could complete your repair efficiently under warranty.
Sears Home Services on March 26, 2025
Alaina George
Erek was professional, cordial, and very helpful! He explained every step to me and answered all my questions
Customer service response - Thank you for your feedback, Alaina! We're glad to hear Erek was professional, cordial, and helpful in explaining everything and answering your questions.
Sears Home Services on February 27, 2025
Bruce Belicka
Timothy the service tech was the best guy you could have sent. He was very polite and did a wonderful prompt job on our dishwasher. He also gave me info on the dishwasher. Very good experience for us Bruce Belicka
Customer service response - Thank you for your feedback, Bruce! We're glad to hear Timothy provided polite and prompt service and shared helpful information about your dishwasher.
Sears Home Services on February 19, 2025
Bruce Crawford
Tim was on time and did a great job. Problem solved .
Customer service response - Thank you for your feedback, Bruce! We're glad to hear Tim was punctual and solved the problem effectively.
Sears Home Services on February 04, 2025
Pradeep Natarajan
Very Knowledgeable and Good in fixing
Customer service response - Thank you for your feedback, Pradeep! We're glad to hear our technician was knowledgeable and effective in fixing your appliance.
Sears Home Services on January 19, 2025
Linda Moynihan
Knowledgable, friendly and notified me in advance when he would be coming
Customer service response - Thank you for your feedback, Linda! We're glad to hear our technician was knowledgeable, friendly, and kept you informed about their arrival.
Sears Home Services on January 15, 2025
Laura Lines
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on December 23, 2024
Ike Ioe
Our Sears Technician was polite, courteous and prompt.
Customer service response - Thank you for your feedback, Ike! We're glad to hear our technician was polite, courteous, and prompt.
Sears Home Services on December 08, 2024
Rosa Urrutia
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on December 03, 2024
