2201 Henderson Mill Rd Ne Reviews
Showing most recent reviews from verified customers of Sears Home Services
Cassandra Conyers
My Technician was professional, courteous, knowledgeable and kind. Thank You 🥰
Customer service response - Thank you for your 5-star review, Cassandra! We're glad to hear that your technician was professional, courteous, and knowledgeable.
Sears Home Services on January 27, 2025
Liz Gator
Our technician, Xavier, was professional, friendly, knowledgeable, and great at communicating. It was simple to make the appointment, with good follow-up messaging. The pricing was clear up front with no surprises. Overall, an easy resolution to our broken dryer.
Customer service response - Thank you for your 5-star review, Liz! We're glad to hear that Xavier provided professional and friendly service, and that the process was smooth and transparent for you.
Sears Home Services on January 26, 2025
Bruce Bastoky
Easy, fast, and efficient. Great service technician.
Customer service response - Thank you for your 5-star review, Bruce! We're glad to hear that you found our service easy, fast, and efficient.
Sears Home Services on January 26, 2025
Sandee Golden
The repairman was excellent!!!
Customer service response - Thank you for your 5-star review, Sandee! We're glad to hear that the repairman provided excellent service.
Sears Home Services on January 23, 2025
Walter Cummings
Customer service response - We appreciate the 5-star rating ! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on January 23, 2025
Tee Adams
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on January 21, 2025
Karen Simmons
The technician was very respectful and professional. He came into my home, didn’t have a problem putting on shoe covers, did some inspections, explained the problem in detail, repaired it and I’m highly satisfied.
Customer service response - Thank you for your 5-star review, Karen! We're glad to hear that our technician was respectful, professional, and provided a detailed explanation of the repair.
Sears Home Services on January 01, 2025
Mary Alston Glenn Drew
Sears made it easy to book an appointment online and with only a days notice. I was surprised they had someone working on NYE, but Eli showed up on time and quickly found the problem. I also appreciate that he cleaned up before he left. I’d highly recommend Sears and Eli!
Customer service response - Thank you for your 5-star review, Mary! We're glad to hear that Eli provided timely service on NYE and that you appreciated his thoroughness.
Sears Home Services on January 01, 2025
Suzan Buge
The repair was done on time and the technician was prompt, knowledgeable, pleasant and respectful of property.
Customer service response - Thank you for your 5-star review, Suzan! We're glad to hear that our technician was prompt, knowledgeable, and respectful during the repair.
Sears Home Services on December 29, 2024
Sharon Wheeler
Home warranty experience was good. Was happy Sears team contacted me to reschedule my appointment to an earlier day and time. Technician contacted me when he was on his way. Confirmed diagnosis of the issue with the furnace. Replaced the igniter and completed the job in about 30 minutes and restored heat to home.
