2201 Henderson Mill Rd Ne Reviews
Showing most recent reviews from verified customers of Sears Home Services
Quick efficient service
While I had plan to have someone else fix my washing machine they did not do well so I contacted Sears and they were convenient and reliable would definitely use them again
Everett B, Stone Mountain, GA
Samsung Ice Maker and freezer repair
Miguel is the ultimate craftsman! Not only is he a gentleman, he knows his craft! After having one person come and say he didn't know how to fix the ice maker, Miguel, knew immediately what to do, and ordered the necessary parts. Definitely a 5-Star review for Miguel. He had it fixed within 45 minutes after receiving the parts. Highly recommend him. He explains everything and allows you to ask questions. Awesome!!!
Ellen W, Atlanta, GA
Education
Isaiah was very informative explaining what has happened confirm it was out of my control there's nothing I could have done to prevent sometimes like a light bulb Parts die. I am beyond pleased with the results of the repair thankfully my imagination was a thousand times worse than what the issue actually was. Thank you so much
Chevaughn C, Stone Mountain, GA
Service & wait time
Waited 7 hrs to show up Erek was great on repair but your system wait time Needs to be addressed. 1st time I had to wait this long! 9pm
Mike M, Clarkston, GA
Excellent Work
Erek was very professional. He was respectful and very knowledgeable of his of his work. I received a courtesy call when the part was delayed coming in. I received a courtesy call before his schedule appointment time and he arrived on time. Outstanding customer service! Thank You, Erek!
Joanne G, Stone Mountain, GA
Technical
He communicates well and is an asset to Sears. I wish your other departments were of his quality. He presents well. He is very smart and knowledgeable. He is a 10.
Lois M, Atlanta, GA
Review for Isiah
Very professional
Luellen M, Stone Mountain, GA
Oven repair
LAN couldn't repair oven it's not doing what it was doing before he came .couldn't find the problem.
Harriette J, Decatur, GA
GE Dryer Repair
Ian was cordial and knowledgeable. He did a great job repairing my dryer.
Mary H, Decatur, GA
freezer repair
The first technician who came out neither fixed the issue nor took the time to disassemble anything or find the problem. He was in and out quickly. This technician (Shaquon) who came out today took the necessary time and hopefully fixed the issue. I am much more confident that he succeeded this time than I was with the other technician.
Andrea M, Stone Mountain, GA
