2201 Henderson Mill Rd NE Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (204 reviews)

Sharon W

December 23, 2024

Home warranty experience was good. Was happy Sears team contacted me to reschedule my appointment to an earlier day and time. Technician contacted me when he was on his way. Confirmed diagnosis of the issue with the furnace. Replaced the igniter and completed the job in about 30 minutes and restored heat to home.

Source: Google

PATRICIA S

December 25, 2024
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on December 25, 2024

Stefanie L

December 25, 2024

The technician was friendly, efficient, and gave me helpful advise for preventing future incidents involving my LG Washer.

Source: Google

Customer service response - Thank you for your 5-star review, Stefanie! We're glad to hear that our technician was friendly, efficient, and provided helpful advice for your LG Washer.

Sears Home Services on December 25, 2024

Bronze

December 19, 2024

Sears Home Warranty made my experience easy. The technician represented Sears well. He was reassuring kind courteous and knowledgeable. Job was completed in 45min. I’m a satisfied customer. All is well.

Source: Google

Customer service response - Thank you for your 5-star review, Bronze! We're glad to hear that our technician made your experience easy and that you're satisfied with the service.

Sears Home Services on December 19, 2024

Graneze S

December 19, 2024
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on December 19, 2024

Robynne A

December 16, 2024

Xavier was very professional and fixed the problem with my dryer very quickly.

Source: Google

Customer service response - Thank you for your 5-star review, Robynne! We're pleased to hear that Xavier was professional and quickly fixed your dryer issue.

Sears Home Services on December 16, 2024

Alexis J

December 16, 2024
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on December 16, 2024

Doug B

December 13, 2024

The guys were great!

Source: Google

Customer service response - Thank you for your 5-star review, Doug! We're glad to hear that you had a great experience with our team.

Sears Home Services on December 12, 2024

Marie G

December 09, 2024
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on December 09, 2024

Joyce J

December 07, 2024
Source: Google

Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on December 08, 2024

Average Rating: 4.6/5 (204 reviews)