6200 20Th St Ste 300 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Great customer service
Al is a true professional who provides extremely competent, timely and communicative customer service. He gets the job done and keeps you informed as to what he's doing and why.
Patrick G, Vero Beach, FL
Cracked 5 yrs. Old washing Machine Pump
John S. was professional, knowledgeable, neat and friendly. I highly recommend him.
Simmie B, Fort Pierce, FL
Great personality
My technician was absolutely great got the job done in a matter of like 10-15 minutes. As far as Sears protection plan customer service on that was absolutely horrible I've been trying to get my ice makers fixed since August 11th 2024 and today is October 4th 2024 and it's finally done. Technician is absolutely great Love is personality very courteous and professional if I ever have a problem with my refrigerator again I hope he's the one I get.
Donna C, Okeechobee, FL
Quick, efficient, friendly service
Al did a great job examining our furnace. He performed his service very efficiently. He only found that the coils were dirty and rusty but that was not in his duties regarding PM. The coils were still operating correctly. The life expectancy is unknown and only a breakdown will lead to their replacement. The cost for replacement is not included in PM. Overall, Al was efficient and friendly. He is welcome here anytime.
Dennis H, Vero Beach, FL
Very professional and responsive!
Al provided excellent customer service, something that is a lost art these days. He was very professional, communicative and amiable. He got our AC back up and running and kept us informed as to what the problem was and how he would fix it. I would recommend him to anyone and absolutely call him again if necessary.
Patrick G, Vero Beach, FL
Repair AC
Thank you Al for coming to the rescue. You went above and beyond to make sure we got some relief. Thank you
Barbara M, Fort Pierce, FL
Great!
Great communication and very attentive to details. Can't recommend Albert enough!
Michael S, Vero Beach, FL
Service representative
He was awesome…very helpful and very informative. Glad he came.
Vicki C, Vero Beach, FL
Maintenance Service
Albert is a very professional and knowledgeable technician. His obvious attention to detail and pleasant personality offers a great deal of confidence in knowing the job is done well. An asset to your organization.
Ronald W, Fort Pierce, FL
Washing Machine
John was very helpful in diagnosing my GE Profile washing machine problems. I appreciated his kindness and thoroughness in helping me with a possible repair. He took the time to help me understand what was going on with the washer, I will have to purchase a new one soon since it has aged over 18 years now. The parts they no longer make for this model and I will have to take my time to research for a new one. Thank you so much for helping me with this situation. I will be calling Sears home services for any other appliance repairs that I may need in the future! Thanks again John!
Brenda N, Vero Beach, FL
