3550 S Washington Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Washer Service
Eric did a great job today checking on everything. He made sure that everything was working properly.
Cleveland R, Cocoa, FL
Range Service
Eric did a great job today checking on everything. He made sure that everything was working properly.
Cleveland R, Cocoa, FL
Microwave
David was great! Very patient and courteous. He was on time both appointments and he waited while I contacted Duke energy.
Mechile T, Christmas, FL
Knowledgeable
Rick was knowledgeable and pleasant to work with. He followed up in a timely manner and ensured he left things in working order. A pleasure to work with.
Shirley P., Orlando, FL
Excellent Service.
Mark is very personable, polite, knowledgeable person. He knew where to look and what to test. He did a great job and finished it as quickly as can be....... Thank you Mark.
Fanny B, Titusville, FL
Part
Great service representative, but disappointed in the delivery of the part coming by US Mail taking just over a week to arrive and causing distress for both me and the service representative in getting the repair done on the scheduled day.
David N, Cocoa, FL
Fridge repair
Tech showed up with in the scheduled date and time.
Debi C, Mims, FL
Washer hose repair
Tech should come in house with all tools. Weeds instead of having to make multiple trips to the work van.
Debi C, Mims, FL
Worst ever
Just horrible. Wasted 4 days I had to request off work and had no AC for a month. Wouldn't recommend him or your service to anyone.
Kristian H, Mims, FL
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on September 12, 2024
CLOTHS DRYER
It worked until I did laundry on Saturday and now it doesn't work again. I have been trying to dry 3 sweat shirts and 2 pairs of jeans. I feel like I have been ripped off.
Patricia C, Titusville, FL
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on February 10, 2024
