7902 Citrus Park Town Center Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
No show
I waited all day and no one showed up. I did a call at 745 pm but I missed it. Can we try to have him come out today? Maybe his first appt and not his last.
Bruce V, New Port Richey, FL
Customer service response - Dear Customer, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on August 21, 2024
Flooding
Came home to flooded laundry room due to ice maker not fixed
Dawn H, Odessa, FL
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist.Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at [email protected] .
Sears Home Services on November 02, 2023
NO SERVICE
HE CALLED AT 3 PM AND TOLD ME THAT THE TECH WHICH CAME TO MY HOUSE ON FRIDAY DID NOT COMMUNICATE WITH HIM ABOUT MY REFRIGERATOR COMPRESSOR MOTOR NOT WORKING I TOLD HIM WHAT COLLIN SAID AND HE THEN TOLD ME SINCE THE LG COMPRESSOR WAS UNDER WARRANTY THAT I WOULD HAVE TO GET THE COMPRESSOR FROM LG MY CHOICE WARRANTY WAS TO TAKE CARE OF THE REPAIR NOT ME REAL BAD WHEN YOU HAVE NO REFRIG FOR 5 DAYS AND THEN FIND THIS OUT??
William B, Odessa, FL
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on August 21, 2023
