2266 E. Fowler Ave. Reviews
Showing most recent reviews from verified customers of Sears Home Services
AC was not working
He found the problem in a minute and fixed it quickly.
Mintu M, Lutz, FL
Phenomenal Service
Adam went above and beyond in his service for my AC unit at my home. He was punctual, extremely helpful, knowledgeable, and proficient. I would most definitely want him as my AC guy for all future service calls.
Alicia D, Tampa, FL
Refrigerator Repair
Nickolas was professional, clean and accommodating. If we needed to have service repair again, I would like to request him.
Steven K, Tampa, FL
Wonderful Experience
Using Sears Home Service was a wonderful experience. Justin was prepared, on time, kind and explained the entire process. I signed up for the warranty because I was so impressed.
Nicole G, Tampa, FL
Jim was excellent
Prompt for both appointments and friendly. Appreciate his work on our dishwasher.
Greg H, Wesley Chapel, FL
Very thorough
Jim re-attached the refrigerator door handle and serviced the refrigerator. Great job!
Virginia P, Tampa, FL
Dryer repair
Awesome work: Professional, prompt, knowledgeable and thorough technician. Thank you!
Monarose B, Wesley Chapel, FL
Refrigerator repair
Nicolas is an outstanding technician, professional and communicates well with the problem and solution!
Gloria M, Lutz, FL
Justin
Excellent experience. I am most appreciative of the service.
Lawrence Sizeler, Tampa, FL
Catastrophic experience!
I have been a Sears Master Protection Agreement holder for over 14 yrs and when in need of repairing my A/C in the middle of this unprecedented heat wave, with the temperature inside my home averaging 86 degrees, it took Sears 5 days to send a technician to diagnose the situation and took them an additional 12 days to return with the wrong part. Finally fixed on the following day. During this time, I spent over 5 hours on the phone navigating through a limited/complicated telephone menu. Customer agents unable to make decision or connect me to someone who could. A lack of an appropriate number of technicians, was evident. This incident started on July 14 and ended Aug 2, 2023.
Rafael G, Tampa, FL
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on August 04, 2023
