2266 E. Fowler Ave. Reviews
Showing most recent reviews from verified customers of Sears Home Services
Vivian Perez
Very knowledgeable nice and personable Don’t like Sears not being able to speak to a person, anytime calls only automated not a good thing anymore!!!!!
Antonio Doregonetto
Antonio Anacleto was very helpful ,knowledgeable and polite Very satisfied with the work his done in my refrigerator
Customer service response - Thank you for your positive review, Antonio! We're delighted to hear Antonio Anacleto provided helpful and knowledgeable service for your refrigerator.
Sears Home Services on April 02, 2025
Cat Rairigh
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on March 30, 2025
Josefa Matos
The technician excellent. But sear service not.
Customer service response - Thank you for your positive review, Josefa! We're happy to hear the technician provided excellent service and appreciate your feedback on our service.
Sears Home Services on March 24, 2025
M Hall
Jim did an excellent job for us, today. Not so much with the others who showed up prior to him. Incompetent bozos. My washer has been fixed!.
Customer service response - Thank you for your positive review! We're happy to hear Jim provided excellent service and fixed your washer.
Sears Home Services on March 23, 2025
Jane Kelley
Angelo A. is a employee to be proud of it was a pleasure to meet him working and explaining what he found and what he was going to do He was here quite awhile getting a new thermostat making sure everything was working ok. I have been a customer of Sears air conditioning over 20 years Angelo A is one of the reasons why Thank you Sears
Customer service response - Thank you for your positive review, Jane! We're delighted to hear Angelo provided excellent service and that you've been a loyal customer for over 20 years.
Sears Home Services on March 11, 2025
Rhonda Roby
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on January 21, 2025
Andy James
Such a pleasure to have a well experienced tech repair our washer.
Customer service response - Thank you for your positive review, Andy! We're delighted to hear you had a pleasant experience with our experienced technician.
Sears Home Services on January 09, 2025
Bob Gonzalez
Abe gave great service! He was considerate, courteous, effective, and ethical, always looking out for our best interest. He cleared up confusions created by your AI robot (that system needs fixing). I give him the 5 stars, not the bot. Abe called me today directly and informed me that I will be refunded the price I paid for the parts he had ordered for me, $273.33. He also told me the very easy way I can adjust the thermostat on the water heater, which is all that needs to be done. I am thankful that I could communicate directly with Abe, as this helped me expedite the process. Please consider letting customers deal more with real, live people rather than AI robots. Trying to get service by calling or texting the company directly or via texts is extremely frustrating and unproductive. Abe saved the entire experience for me.
Customer service response - Thank you for your positive review, Bob! We're delighted to hear Abe provided considerate and effective service, and we appreciate your feedback on improving our communication process.
Sears Home Services on January 05, 2025
Bobbi Rice
The technician was absolutely the best. He treated my home as his. He made sure we was totally satisfied with the repairs. He had to order my parts. Once the parts was delivered he returned within 30min to complete the repair.
Customer service response - Thank you for your positive review, Bobbi! We're delighted to hear our technician provided excellent service and ensured your satisfaction with the repairs.
Sears Home Services on December 12, 2024
