901 Us27 N Ste 130 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Was bary good person
I always like Sears protection plan I love
Maria V, Frostproof, FL
Dishwasher repair
We are still getting error code F52 periodically! He is very professional! More so that customer service reps. We have been waiting since December for our washer to be repaired or replaced and every time we call we get a different answer!
Bert S, Fort Meade, FL
Door
He was a no show and no call on the schedule day. When he did come 2 days later at least it was early and replaced the door
James R, Fort Meade, FL
He didn't show.
We had an appt and no call no show. I would like to know why.
Monica L, Frostproof, FL
Customer service response - Dear, Thank you for providing feedback on your recent experience with Sears. We apologize that you did not receive the expected level of service. We value all feedback provided by our members and will relay your experience to our Service team.
Sears Home Services on October 15, 2024
Disappointed
Jerrod didn't diagnose the problem on his first visit. I had to wait a week for a second visit from him., I am elderly and live in central Florida so you can imagine how hot it would get here without AC. Upon his second visit he said that he could not fix my AC because of the exceptions in my insurance policy. So I have been without AC for almost 10 days and now I must find another way to repair the AC.
Carl H, Babson Park, FL
Customer service response - Dear Carl thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on August 13, 2024
