8001 S Orange Blossom Trail Reviews
Showing most recent reviews from verified customers of Sears Home Services
Very satisfied
Seth was very polite, knowledgeable and quick with the repair.
Luis M, Orlando, FL
Technician is great. Back office and support need improvemen
Tarek is great everything he can do he did. That being said back office and support need improvement. I requested a call from Tarek's manager and he said my number was passed along. No call was made. Disappointed about that. These all day timelines are awful. Also who ever is in charge of shipping parts needs to learn how to wow a customer. Part comes in after waiting a week. Can't install because it was damaged. Part to replace needs to be expedited. Had to wait another week in this oppressive heat for new part to ship and install. That's unacceptable when it wasn't the customer's fault that the original part was damaged. Those are the things that will keep the customer loyal.
Paul S, Orlando, FL
Seth was professional
Experience and knowledgeable person who found and fixed the issue fast
Omar, Orlando, FL
Refrigerator Repair
Enrique did a great job!! But Sears is a terrible company to work with. Our first appointment no one showed up--we took off work and waited all day and no one contacted us and we could not reach any type of customer support to find out what was going on--TERRIBLE! Your Customer Service is the worst ever! Get a Human Being to answer to phone!!
SBK, Orlando, FL
Dennis
Dennis is very professional and knowledgeable imo — thank you
Bruce M, Orlando, FL
Dryer
Pedrola was courteous. Dryer was consumed with lint from previous owner. Suggested for us to have a vent company come out to the condo.
Raquel L, Celebration, FL
Dishwasher
Seth did a great job. Figured out the problem and came back with a part to fix it. Same day. Good communication. Clean
Raquel L, Celebration, FL
Sears Technician
Great communication before arrival. Nice friendly guy! Prompt. Professional. Courtesy.
Raquel L, Celebration, FL
Knowledgeable and listens
This gentleman arrived on time, was very knowledgeable and honest, and really listened to our concerns.
Jodi J, Winter Garden, FL
Five
Good
Regina K, Winter Garden, FL
