3100 Sw College Rd Ste 300 Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.9/5 (503 reviews)
GE Dishwasher Repair
February 11, 2025
Overall rating

Second time in last 4 years Eduardo repaired our dishwasher. Eduardo is a very professional and outstanding service person. However, after two family generations of dedicated Sears customers, I am very disappointed in the Sears warranty program. In past, repairs have been made in a timely manner. The dishwasher time lines was from mid Nov 2024 until yesterday Feb 10, 2025. My Kemmore washer is still awaiting parts from October 2024. With service people like Eduardo, outstanding in his field I would think Sears home warranty would support their field persons with higher regard. I am sure service people like Eduardo hear the brunt of Sears support lacking and Sears needs to respect their service reps and have higher regard for customers. Waiting up to 4 and 5 months for repair is not acceptable and Sears customer phone support service was horrible. Thank you Eduardo; your expertise is appreciated. Jackie Nangle

James N, Dunnellon, FL

Geraldine Lucas.
February 08, 2025
Overall rating

Great experience. Very knowledgeable and pleasant. A one rating.

Geraldine L, Ocala, FL

A/c service
February 06, 2025
Overall rating

Technician inspected and service a/c professionally and a/c is cooling a lot better.

Israel G, Oxford, FL

Washer leak repair
February 05, 2025
Overall rating

Good to work with. Timely response. No leak so far...

Gerald M, Ocala, FL

Excellent service
February 05, 2025
Overall rating

Ricardo arrived a few minutes early (which is a good thing) and handled everything in an efficient and professional manner. Highly recommended!

Ray V, Ocala, FL

My counter refrigerator
February 04, 2025
Overall rating

John R and Chris are extremely professional and talented! They are kind and intelligent! Hopefully, I won't need their services anymore. However, if I do please send these technicians again! Thank you!☺️

Terri P, Ocala, FL

Selwyn Review
February 03, 2025
Overall rating

Seleyn was outstanding in all regards - friendly, professional, knowledgeable, and very helpful. He diagnosed our problem with our dryer not heating as an electrical problem, not a dryer issue. We are not getting the required 240 volts to the dryer and need an electrician to fix it. Sears home services is fortunate to have him in your employ.

Frank Hurff, Ocala, FL

Chris
February 03, 2025
Overall rating

Very efficient, quick. Got the job done in no time at all. Would use him again.

Anita M, Beverly Hills, FL

Good technician
February 01, 2025
Overall rating

John was a thorough technician and showed he wanted to try and save me spending money. I didn't need to.

Ginny W, Citrus Spgs, FL

Great job and very well executed with professional
January 25, 2025
Overall rating

Will reference your service to other customers in the future

Betty B, Ocala, FL

Average Rating: 4.9/5 (503 reviews)
Chat