3100 Sw College Rd Ste 300 Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.9/5 (502 reviews)
Serviceman from Sears.
February 17, 2025
Overall rating

Jim was excellent. Was very professional and courteous and performed the task easily!

Valerie L, Beverly Hills, FL

Eduardo was excellent
February 16, 2025
Overall rating

Eduardo was excellent he even took the broken items with him

Dale P, Dunnellon, FL

excellent
February 14, 2025
Overall rating

Kyle is Awesome

Brenda S, Citrus Springs, FL

Great service & super nice
February 14, 2025
Overall rating

John took the time to explain everything that he was doing, as well as show me what he found to be the problem. He made sure that it was working appropriately before he left. He was very respectful of my home and just a super, super pleasant person.

Ereka W, Ocala, FL

Service on my 2 year old Whirlpool.
February 14, 2025
Overall rating

He was very polite and knowledgeable. He showed me the rest button and taught me how to reset. Hopefully the reset of the ice maker works. Not a big fan of my 2 year old Whirlpool refrigerator. Hope if this does not work, they send the same repairman.

Nanette M, Summerfield, FL

Refrigerator
February 13, 2025
Overall rating

Great #5 very professional, efficient Got Wright to It. I will call sears again.

Dennis B, Ocala, FL

Dryer repair
February 12, 2025
Overall rating

Even though I decided to buy a new dryer Michael was friendly got my estimate done very quickly.

Ron Eberhardt, Ocala, FL

Good service
February 12, 2025
Overall rating

It was a really good job and a great costumer service as well

Henry M, Ocala, FL

score
February 12, 2025
Overall rating

Excellent job, thank you. On time and explain very clear the problem and fixed.

Consuelo V, Ocala, FL

GE Dishwasher Repair
February 11, 2025
Overall rating

Second time in last 4 years Eduardo repaired our dishwasher. Eduardo is a very professional and outstanding service person. However, after two family generations of dedicated Sears customers, I am very disappointed in the Sears warranty program. In past, repairs have been made in a timely manner. The dishwasher time lines was from mid Nov 2024 until yesterday Feb 10, 2025. My Kemmore washer is still awaiting parts from October 2024. With service people like Eduardo, outstanding in his field I would think Sears home warranty would support their field persons with higher regard. I am sure service people like Eduardo hear the brunt of Sears support lacking and Sears needs to respect their service reps and have higher regard for customers. Waiting up to 4 and 5 months for repair is not acceptable and Sears customer phone support service was horrible. Thank you Eduardo; your expertise is appreciated. Jackie Nangle

James N, Dunnellon, FL

Average Rating: 4.9/5 (502 reviews)