2000 9Th St N Reviews
Showing most recent reviews from verified customers of Sears Home Services
Excellent technician
Took some time at his troubleshooting solve the problem. Very happy.
Mitchell B, Naples, FL
Refrigerator repair
Jamal did a great job. 15 minutes in and out.
Gene H, Naples, FL
Washer repair
Peter D. showed up on time. Was polite and professional. Luckily it was a minor issue and quickly taken care of.
Frank S, Ava Maria, FL
LG Refrigerator
Jamal was on time. He kept me informed with all the steps it took to repair my refrigerator. I would definitely recommend him to a family or friend.
Colleen H, Naples, FL
Hot Water Heater
Emmanuel …..He fixed it but said if ECG lights up on the digital display that I have a problem. Today the ECG lit up. Can u send him back??
Robert G, Naples, FL
Tirelessly, exceptional, and patient
Seer service has been out to my house four times only to find out that there is a software problem with the product. Their notification and customer service excellent
Gwen M, Ave Maria, FL
Great technician; terrible company
The technician was great, but I would never do business with this company again. It is impossible to talk to a human, and the arrival window is very broad (8 a.m.- 5 p.m.). We were strung along for a full day before being canceled at the end of the day with no explanation and no accountability. Next time, I will use a locally based vendor where I can reach a real person if necessary.
Daniel S, Bonita Springs, FL
Great Technician!
Jamal is very competent, explained what he was doing and finding as he went, was NICE and didn't talk down to me on technical issues. Good communication before visit on arrival details. If I owned a competitive business, I'd recruit him away right now. He's a gem.
Claire B, Marco Island, FL
Again, great experience!
Even though AI mixed up the time when the service technician was about to arrive, it thankfully worked out. This was the second time I had Peter as the technician, and I was very pleased with his service. I felt like hitting the jackpot! And hope to continue to do so whenever I need Sears Home Service.
Sibylle Z, Naples, FL
Great tech.
Good manners and quick diagnoses and fixing the issue. Will recommend.
Pedro P, Naples, FL