3342 Nw Federal Highway Us 1 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Highly disrespectful, arrogant, defiant and accusatory
How do you have someone like this individual work for your company ? This was the worst service I've ever had since owning a home. What a disgrace of an employee you have in your ranks. You should be ashamed of sending someone like that to my home. Shame on you.
David M, Port Saint Lucie, FL
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your We full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on October 04, 2024
Replaced Icemaker
It is hard write a review when the ice maker is not working. I don't know if the new icemaker is bad or if it was put in wrong.
Stephen D, Port St Lucie, FL
Customer service response - We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at [email protected] with your name, address, and phone number associated with your account. Thank you.
Sears Home Services on September 21, 2024
The service provided by Brad was no good
My experience was a disaster. All they do is order every parts to fix a microwave without diagnosing it got to my house two guys refused to take the microwave down so I don't know why they need a helper and then they wouldn't take the microwave down They don't even know what the problem is they're just assuming so. They're trying to change every parts.
Bhagmatie M, Port Saint Lucie, FL
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on August 16, 2024
Ice maker not fixed
He came and checked it and saw a few pieces of ice and said its working. Took my check and its really not working. I would not recommend him
Linda D, Port Stlucie, FL
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on April 01, 2024
no. knowledge
didn't have a clue about the problem or how to fix it. ended up with a flood of water the first time we used the washer after ge supposedly fixed it!
George M, Port St Lucie, FL
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on March 13, 2024
Washing machine
Did not do anything to fix it. Spinning makes lots of banging noise. Said you must have over loaded it. Three pairs of pants is over loading a washer machine.
J Kyle, Port St Lucie, FL
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on February 09, 2024
Service not complete
Albert is excellent. However, Sears does not provide a reliable repairs service for AC units. Technician Albert was professional and nice explaining the situation but he was unable to fix the issue on the first visit (2 days after the request) or second attempt (4 days after). I had to take days off from work to stay the entire days at the house. We have little kids and we now have to wait until after the long weekend to have someone coming again for the third time.
Pablo B, Palm City, FL
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on September 01, 2023
Stay away from This Company
Worse service we ever had, 4 weeks run me around and still nothing fixed. I wouldn't recommend this company no one. So mad. People stay away from this company.
Konstantin B, Port St Lucie, FL
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on August 28, 2023
