6201 W Newberry Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Andrew Carey
The technician was excellent - knowledgeable, courteous and efficient. Only negative (for the service, not the technician) is that a shorter time window was not offered. I waited at home all day, but the technician did not arrive until after 6:00PM
Customer service response - Thank you for your feedback, Andrew. We're pleased to hear about your positive experience with our technician, and we apologize for the inconvenience regarding the time window.
Sears Home Services on August 27, 2024
TOM Sweeney
Great communicator
Customer service response - Thank you for your positive feedback, Tom! We're pleased to hear you had a great experience with our communication.
Sears Home Services on August 27, 2024
Rebecca Volkert
Excellent, very professional
Customer service response - Thank you for your positive feedback, Rebecca! We're delighted to hear about your excellent experience with our professional service.
Sears Home Services on August 22, 2024
Barbara Waddell
Friendly and fixed the problem with the stove,
Customer service response - Thank you for your positive feedback! We're glad to hear the issue with your stove was resolved efficiently.
Sears Home Services on August 21, 2024
beatriz gutierrez
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on August 14, 2024
Harold Eddy
Eric explained what was wrong with the AC and fixed the problem. Also provided advice on maintenance.
Customer service response - We're glad Eric could fix your AC and that his maintenance advice was helpful. Thank you for sharing your experience!
Sears Home Services on August 13, 2024
Nadine Hart
Eric, provided Outstanding Customer Service he's a great asset to your team. If I have any issues down the road I prefer him as my technician due to Outstanding service. He's was very knowledgeable and able to address my questions and concerns.
Customer service response - Thank you for your kind words about Eric, we're proud to have him on our team and are thrilled to hear about your outstanding experience. We look forward to serving you again in the future with the same high-quality service.
Sears Home Services on August 11, 2024
Willie Williams
Daniel was very professional. He went above and beyond what was expected.
Customer service response - Thank you for recognizing Daniel's hard work and dedication. We're thrilled to hear he exceeded your expectations.
Sears Home Services on July 31, 2024
Wayne Dwarica
Daniel was informative and very helpful. I would recommend him and Sears.
Customer service response - Thank you for your positive words about Daniel and recommending us. We're glad to hear you were satisfied with our service!
Sears Home Services on July 25, 2024
Jules Gollner
Customer service response - A big thank you, Jules, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 25, 2024