4125 Cleveland Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Dan M
From start to finish we could not have asked for better service. We had a clearly understandable representative get our call in off hours, and schedule an appointment. Subsequently I was sent email with confirmations and a link to a work order that I could view and edit. We were given updates with regard to arrival and Jamal our tech was terrific. He pursued extra testing and read outs of error codes to ensure the fix we implemented was appropriate. Definitely will recommend. Note the service can also be reached via A&E Factory Service.
Customer service response - Thank you for sharing your detailed experience, Dan! We're thrilled to hear about the exceptional service you received from start to finish, and we appreciate your recommendation.
Sears Home Services on October 06, 2024
Lawrence H
Very Knowable
Customer service response - Thank you for your positive feedback! We're glad to hear you found our service knowledgeable.
Sears Home Services on September 25, 2024
Stan M
Jamal was fantastic! He worked on our Craft Ice Cube Maker. He was professional, friendly and very polite. There was an issue with the replacement part that was mailed to us and he wouldn't give up. He tried very hard to fix it. It will take another few hours to see if it's working. If it isn't he told us who to call and we will definitely ask for him. He's great! Sears is lucky to have him!!
Customer service response - Thank you for your wonderful feedback! We're thrilled to hear about Jamal's dedication and professionalism, and we agree that we're lucky to have him on our team.
Sears Home Services on September 24, 2024
glenn M
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on September 04, 2024
GrandMama
Tech showed up on time, completed the job quickly, was professional, respectful and polite.
Customer service response - Thank you for sharing your positive experience! We're delighted to hear our technician was punctual, efficient, and professional.
Sears Home Services on September 04, 2024
Cameron D
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on September 03, 2024
Cindi B
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on August 28, 2024
Bonnie G
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on August 27, 2024
L M
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on August 26, 2024
Matthew B
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on August 20, 2024
