4125 Cleveland Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Mj LaDuke
Although I did not like booking an appointment through AI, my technician showed up on time, and Emmanuel was very professional, friendly, and informative. He was very knowledgeable about the ice maker and all the components and you always wonder who will come out for the call but Sears is lucky to have him! I have used Sears for about 30 years and It’s nice that the company is still around.
Customer service response - Thank you for your positive feedback, Mj! We're glad to hear Emmanuel was professional and informative, and we appreciate your loyalty to Sears over the years.
Sears Home Services on March 25, 2025
Vicky Kilway
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on March 12, 2025
David Mancini
Emanuel is one of the best technicians we have ever dealt with. He took care of all of the issues for us including miss-communications from the scheduling team.
Customer service response - Thank you for your positive feedback, David! We're glad to hear Emanuel provided excellent service and resolved all issues for you.
Sears Home Services on January 26, 2025
CAROLYN STEVENS
He was polit, on time, efficient and knowledgeable. This was a much better experience than in December when the tech failed to keep my appointment and I was not notified until I called in and then he also missed the rescheduled appointment the next day. So I had to wait 5 weeks for this appointment.
Customer service response - Thank you for your feedback, Carolyn! We're glad to hear you had a better experience this time with our polite and efficient service.
Sears Home Services on January 23, 2025
David Hardy
Timely and congenial. Explained findings and solutions.
Customer service response - Thank you for your positive feedback, David! We're glad to hear you received timely and congenial service with clear explanations.
Sears Home Services on January 20, 2025
Meg G.
Great job. Very knowledgeable n thorough n took his time to properly diagnose
Customer service response - Thank you for your positive feedback, Meg! We're glad to hear you received knowledgeable and thorough service.
Sears Home Services on December 01, 2024
VILMA JENNINGS
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on November 27, 2024
Marlene Laviola
He was very thorough & kind. Also found problems right away
Customer service response - Thank you for your positive feedback, Marlene! We're delighted to hear that you received thorough and kind service.
Sears Home Services on November 07, 2024
Denny Douglas
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on November 03, 2024
Hector Pacheco
sreviceman was neat,professional and courteous.
Customer service response - Thank you for your positive feedback, Hector! We're glad to hear our serviceman was neat, professional, and courteous.
Sears Home Services on November 06, 2024
