4125 Cleveland Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Ronald O
Great service. Explained what was wrong, showed me the failed part. Thanks!
Customer service response - Thank you for taking the time to leave a review of Sears Appliance Repair. We are glad to hear that you found our service great and that we were able to explain the issue and show you the failed part. We appreciate your feedback and hope to serve you again in the future.
Sears Home Services on February 02, 2024
Gary H
Second Time I have used Sears appliance repair. Excellent job.
Customer service response - Thank you for choosing Sears appliance repair for a second time and for sharing your positive experience with us. We are grateful for your continued trust in our services.
Sears Home Services on January 26, 2024
Lady F
Customer service response - Thank you so much for the fantastic 5-star rating, Lady! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on January 24, 2024
Charles B
He gave us an approximate idea of appt time at 0800. He was prompt, polite, helpful, professional throughout the visit. He had the necessary parts with him based on our morning discussion. He was GREAT to work with...completed his repair. He wished us a great day as he departed. EXCELLENT IN EVERY PHASE OF A SERVICE APPT.
Customer service response - Thank you for taking the time to leave such a positive review of our sears appliance repair . We sincerely apologize if our previous response did not meet your expectations, and we appreciate your feedback. We are delighted to hear that our technician provided prompt and professional service, and we are glad that the repair was completed to your satisfaction. Thank you for choosing our business, and we wish you a great day.
Sears Home Services on February 09, 2024
Ronald B
Plesant and k owlegble. Knew the problem immediatly.
Customer service response - Thank you for taking the time to leave a review and for acknowledging our knowledgeable and prompt service. We apologize if there was any negative sentiment in your review and appreciate your feedback.
Sears Home Services on February 09, 2024
Ann G
Very knowledgeable about the product, very courteous
Customer service response - Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that our team was knowledgeable about the product and provided courteous service.
Sears Home Services on January 18, 2024
Betty M
Pete was excellent. He was polite, thorough, conscientious and very knowledgeable. He explained what he was doing and why. Pete also put everything away and was very neat, organized and methodical about all of his work. I very highly recommend him.
Customer service response - Thank you for taking the time to leave a review about your positive experience with our technician Pete. We appreciate your kind words and recommendation.
Sears Home Services on January 18, 2024
Tony M
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on February 05, 2024
Anjana C
Customer service response - A big thank you, Anjana, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on January 11, 2024
Saida B
Very professional diagnosed the problems and gave me the result. Now I’m waiting for Home Shield to return my call thank you.
Customer service response - Thank you for taking the time to leave a review. We appreciate your positive feedback and are glad to hear that you found our service professional. We hope that your call with Home Shield goes smoothly.
Sears Home Services on February 07, 2024