901 N Federal Highway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Blocked closet door from previous repair
Jossy came moved the pipes that were blocking my closet door and did a great job.
Demetria G, Ft Lauderdale, FL
42" inch
Shawn came very prepared with parts. Unfortunately due to company policy if you don't have a serial number you can't fix it! I have other companies who have worked on this unit. I had sent a picture of the model number.I just bought this place 2 years ago, this was the refrigerator that was in the unit that the builder put in. Sears if that is your policy you should tell the client. I wasted two days and now the new service man can't come out until Monday. A week without a refrigerator!! my husband has expensive medications that need to be on ice!!
Donna L, Ft Lauderdale, FL
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on January 26, 2024
unhappy disappointed
the tech showed up and seemed like he was not wanting to do the work. we had an AC problem on a unit that was fixed a month ago and this was a follow up because the unit failed again. the tech said he call dispatch and said he could not work on our work order because the house was larger than 5,000 sf. we have had several repiars through Sear Home Services and no tech has ever mentioned this issue. I asked him to leave as he was not wanting to do his job. not good service nor attitude.
Philip C, Ft Laud, FL
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on August 07, 2024
3rd repair request !
I have water leaking on floor from icemaker/ refrigerator. Need immediate assistance today !
Frank M, Ft Lauderdale, FL
Customer service response - We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at [email protected] with your name, address, and phone number associated with your account. Thank you.
Sears Home Services on January 30, 2024
