901 N Federal Highway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Marcia B
Andre was extremely professional. Knew exactly what was wrong with my microwave when he arrived for my 2nd appointment 30 days later. Unfortunately the representative that came prior misdiagnosed my problem with my microwave which resulted in me waiting over 30 days for parts to show up. Anytime I have anything done with my appliances I will request to have Andre come to my home.
Customer service response - Thank you for your feedback, Marcia! We're delighted to hear that Andre's professionalism and expertise impressed you, and we apologize for the initial misdiagnosis.
Sears Home Services on November 07, 2024
Belinda S
Mr. Lane is the most Friendly, knowledgeable Technician Sears has. Always send him💯
Customer service response - Thank you for your kind words, Belinda! We're thrilled to hear that Mr. Lane's friendliness and knowledge made such a positive impression on you.
Sears Home Services on November 06, 2024
Somerset C
Was polite, professional, checked twice to make sure problem was fixed. Very impressed compared to the tech I had in October
Customer service response - Thank you for your feedback! We're glad to hear our technician was polite, professional, and thorough in resolving your issue.
Sears Home Services on November 05, 2024
victor Z
your technician is totally professional and perfect and knows his job better than anybody else. I hope nobody else ever works on my unit other than him or don
Customer service response - Thank you for your kind words, Victor! We're thrilled to hear that our technician's professionalism and expertise made such a positive impression on you.
Sears Home Services on October 31, 2024
JOEL R
Tech was on time knowledgeable..fixed the issue and was neat and tidy when done...Thanks so much!!
Customer service response - Thank you for your feedback! We're delighted to hear that our technician was punctual, knowledgeable, and left the area neat and tidy.
Sears Home Services on October 16, 2024
Jacqueline N
Very prompt knowledgeable and great personality he came waited on the part and fix the problem
Customer service response - Thank you for your feedback! We're thrilled to hear that our technician was prompt, knowledgeable, and provided excellent service.
Sears Home Services on October 10, 2024
joe B
The technician was very knowledgeable and easy to deal with and so prompt. Thank you.
Customer service response - Thank you for your kind words, Joe! We're delighted to hear that our technician provided you with knowledgeable and prompt service.
Sears Home Services on October 06, 2024
ANA B
Richard was very efficient and solve the issue.
Customer service response - Thank you for your positive feedback! We're thrilled to hear that Richard efficiently resolved the issue.
Sears Home Services on September 25, 2024
Gerald M
Great service 5 stars
Customer service response - Thank you for your 5-star rating, Gerald! We appreciate your feedback and are delighted to hear you had a great experience with our service.
Sears Home Services on August 28, 2024
Sheryl S
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on August 26, 2024
