1700 W Intl Speedway Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Not helpful!
Not able to resolve the problem or have other options fir repair except to purchase a new machine. The communication with Sears is very poor, they have long wait times and have no other means to communicate.
AH, Palm Coast, FL
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on July 02, 2024
Horrible Experience
We initially had a tech out from Sears (through American Home Shield) and he was great. He got the repair for our freezer approved by AHS and ordered the parts. Once the parts came, we got a tech who was completely worthless. I could tell from the moment he walked in that he didn't want to do the work. He made it a point to call AHS and tell them it's a stand alone freezer, which is a COMPLETE lie. It's clearly a side-by-side. He then said they couldn't do the work, AFTER IT WAS ALREADY APPROVED. This tech is worthless and should immediately be fired. He literally slithered out of our house after he took the parts that were ordered. I would NEVER allow him back in our house. He's a liar and he's lazy.
Amy C, New Smyrna, FL
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on January 20, 2024
Didn't spend the needed time
Hector was very cordial but did not wait to see the leak. It started leaking as soon as it left. Told me to reschedule and he would come out with a helper to I stack. That was not the truth. He did not come out. I have to wait for someone else Very very disappointed
Robert B, Flagler Beach, FL
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on October 02, 2023
dishwasher
The technician did not do anything. Told us to call pest control
Abolaji A, Palm Coast, FL
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on August 22, 2023
Not repaired correctly
This has been fixed several times In last 6 months. It's a lemon and Sears refuses to replace
Nancy W, Ormond Beach, FL
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on August 21, 2023
Knowledgeable
George arrived e on time, explained the problem and the solution he would use. He clearly knew his job and fixed it in short order.
Phil R, Ormond Beach, FL
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on August 07, 2023
Still not working
He has been out twice and the fridge is still not working properly. 15 days and almost $600 later. Nice guy but two misdiagnosis and still no fridge.
Clayton H, Ormond Beach, FL
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on August 03, 2023
