1700 W Intl Speedway Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Excellent service!
The technician Ricardo was extremely professional, well experienced and diagnosed my issues quickly. He was great to work with, and I would recommend him and the service to anyone.
Robert D, Crescent City, FL
Refrigerator
He explained what the problem was with our refrigerator. Thank you 😊
Raymond C, Palm Coast, FL
James G was outstanding.
James G was Outstanding. Highly skilled and polite. Many thanks to him. I was Truly lucky to have James repair my heat pump. Thanks James.
Frank T, Palm Coast, FL
Refrigerator Repair
After four or five visits, my refrigerator was finally repaired. The delay caused a hardship for my being able to maintain food.
Kermit D, Daytona Beach, FL
Microwave installation
Sears apparently quit installing microwaves, thus making my life a little more frustrating. If the company can't install, why bother with the microwave repair and service at all?
David M, Ormond Beach, FL
Danny did a great job. Very customer service friendly.
Danny knowledgeable and did the job in a timely manner.
Deborah B, Palm Coast, FL
Mixed feelings
I know your techs are just doing there jobs but I feel they are coached to find "unfixable" or environmental issues so warranties don't have to come out of pocket. Taking pics of a paint scuff from sliding the unit out immediately gave me this impression. Then I was told sulfar in the air was the cause of the refrigerant lines crumbling away and they could smell when walking in. The only smell in the house was blood from rotting meat that we just got through cleaning before they came inside. I feel that should've been left there to confirm this. So when I asked the simple question "why did my last unit last over 10 years and we replaced just to upgrade?" I was told maybe the quality of metals used. Is that not a manufacturer issue?? Thanks for confirming my views on extended warranties and making me against them for good.
Kim N, Crescent City, FL
Too long to finish repairs
It takes to long to complete repairs when pairs arrive. Went 3 weeks no frig. Can't talk to human voice only computer
Lawrence K, New Smyrna Beach, FL
great job
Henack was on-time, very professional & quick to replace the parts & test the dish washer to ensure it was working.
Kenneth W, Deland, FL
Customer service response - We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at [email protected] with your name, address, and phone number associated with your account. Thank you.
Sears Home Services on August 06, 2024
Was unprofessional
He said a nasty word to me and it was inappropriate . I was very uncomfortable with him in my house and did not want him to return!
Laurie Lutgen, Ormond Beach, FL
Customer service response - We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at [email protected] with your name, address, and phone number associated with your account. Thank you.
Sears Home Services on July 30, 2024
