301 College Square Reviews
Showing most recent reviews from verified customers of Sears Home Services
Fridge repair
The experience was very positive. Aziz was very professional and helpful, and showed me what he was going to do, and explained the problem. He also gave me useful maintenance information.
Gitu B, Newark, DE
Thank you James!
James was great from communication down to trying to figure out the issue. He was very thorough and I appreciate his service!
Leah C, Newark, DE
A customer review of sevice provided by Tyrell J.
Mr. Tyrell J. phoned my house ahead of his arrival. He had put down his gear while waiting until I greeted him at the door. Stepping inside, he inquired which direction to go. I answered, he proceeded, & we were soon in the kitchen. He asked what my concern about the refrigerator was, I explained that it was hot in certain areas, showing him which ones. He told me that this is normal & nothing is wrong with the refrigerator. I was very relieved to hear that. He checked the temperature in the fridge & saw that it was right. He also explained how the refrigerator does its cooling. I told him I had been afraid of a fire. I allowed that I had not acted quickly, though. I told him that the fridge hadn't been serviced for a very long time-- that I hadn't blown the dust out of it after that had been done for me. He removed the dust out the front. Because I no longer have the needed strength, I asked him to pull the fridge out from its alcove so I could remove a couple of oranges which had fallen behind it. He obliged. The business part of the appointment took time but went fine, to the best of my knowledge. When my laptop had to be plugged in to an outlet near the floor, Mr. Tyrell J. insisted on doing the job.
Anne B, Newark, DE
Honest and detailed
Really impressed with the tech. He came in time, great communication, and was honest and thorough. I was very pleased with his service!
Ah, Newark, DE
Bosch Dishwasher Repair
Our service technician James was great! He was friendly, humorous, and explained everything he was doing every step of the way. I couldn't wish for a better service experience. If I could rate 10 stars, I would!
Andrew W, Newark, DE
Samsung frig repair
Great service. Very polite and helpful. Explained options well and offered advice.
Marihelen B, Newark, DE
Great Service
Paul was fantastic! He explained what he was doing and told us about things to look for in the future. He was also great with our dog!
Rachel S, Newark, DE
Professional
Technician was on time and he was very courteous and pleasant. He was very easy to talk to and had a good knowledge about the air conditioner.
Lesma J, Newark, DE
Dishwasher technician
Excellent service
Sylvia R, Newark, DE
