65 Holmes Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Kurt M
Excellent service and quick repair.Tech was pleasant and helpful.
Customer service response - Thank you for your kind words! We're glad you were satisfied with our service and our technician's helpfulness.
Sears Home Services on July 08, 2024
S. T
Timely service. Work area left in clean condition.
Customer service response - Thank you for acknowledging our timely service and clean work areas. We appreciate your feedback!
Sears Home Services on May 29, 2024
Vijay V
The technian cam on time. He was very polite. Got the Drier repaired in about 1.5 hrs. Cleaned up the place.
Customer service response - Thank you for sharing your positive experience; we're delighted to hear that our technician met your expectations in punctuality, politeness, efficiency, and cleanliness.
Sears Home Services on May 28, 2024
Terry S
Met all expectations.
Customer service response - Thank you for taking the time to leave a review; we're glad to have met all your expectations.
Sears Home Services on March 21, 2024
Jignesh F
Knowledgeable and quick
Customer service response - Thank you for taking the time to leave a review about Sears Appliance Repair. We appreciate your positive feedback and are glad to hear that our technicians were knowledgeable and efficient.
Sears Home Services on February 02, 2024
Richard L
Courteous, knowledgeable, informative, prompt. Would go out of my way to recommend them to any of my family or friends.
Customer service response - Thank you for your kind words and recommendation. We are glad to hear that you found our staff courteous, knowledgeable, informative, and prompt. We appreciate your feedback and hope to be of service to you again in the future.
Sears Home Services on January 17, 2024
Jim D
Daniel is consistently professional, friendly and knowledgeable
Customer service response - Thank you for taking the time to leave a review. We appreciate your kind words about our technician Daniel and his professionalism, friendliness, and knowledge. We value your feedback and look forward to providing excellent service in the future.
Sears Home Services on February 08, 2024
Pat L
Excellent repairman!
Customer service response - Thank you for your review! We greatly appreciate your kind words and are glad to hear that you had a positive experience with our repairman.
Sears Home Services on January 11, 2024
Corey S
Highly recommend! Our washing machine stopped working the day before Christmas. I waited until two days after Christmas to try and find a repair service. I saw Sears Appliance Repair had great reviews and I could schedule online. Three hours later I had a repairman at my house! He was kind and very courteous. He explained that since my machine was 15 years old the necessary parts were no longer available but he was able to get it working for a few more days while we looked for a new machine. Well worth the $99 diagnostic fee. I will absolutely use them again in the future.
Customer service response - Thank you for leaving us such a positive review! We apologize for any inconvenience caused by the unavailability of parts for your 15-year-old washing machine, but we are glad that our repairman was able to get it working for a few more days. We appreciate your recommendation and look forward to serving you again in the future.
Sears Home Services on February 07, 2024
Margarita P
Customer service response - A big thank you, Margarita, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on February 05, 2024
