65 Holmes Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Saloni Bhatt
Excellent service by Edward C.! We had an issue with our old Kenmore dryer (we had been using it for 10 years) and the technician fixed it in less than hour. No extra charge, just the diagnostic fees. He even gave us tips on why our clothes didn't dry out in our new GE dryer (I would not recommend GE dryer.) It was quick and easy to book the appointment online. I would recommend Sears services and Edward C. As the technician.
Customer service response - Thank you for your 5-star review, Saloni! We're thrilled to hear Edward C. provided excellent service and helpful advice. We appreciate your recommendation!
Sears Home Services on March 16, 2025
Dorren Feldblum
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on February 04, 2025
Regina Fetera
Edward was very knowledgeable and helpful.
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on January 19, 2025
Simmons Cruise Planners
Show up early and very professional. Did not try to sell me something I did not need. Thank you.
Customer service response - Thank you for your 5-star review, Sam! We're glad to hear our team was professional and straightforward during your service.
Sears Home Services on January 05, 2025
Adriana Manning
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on January 01, 2025
Kristin Lombardo
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on December 29, 2024
Penny Greason
Dryer sounding like a locomotive! Scheduled a service appt online, fast and easy on the app. Tech arrived on time, polite and professional. Found the problem quickly and resolved just as quickly for a reasonable price. Have had appliance repair service from Sears Services many times, always a positive experience, don’t need to ever call anyone else!
Customer service response - Thank you for your 5-star review, Penny! We're thrilled to hear you had a positive experience with our service and that our tech resolved your dryer issue efficiently.
Sears Home Services on December 25, 2024
Laura Messinger
Jacob was courteous, competent and caring. He was able to quickly and accurately assess the problem we were having with our clothes washer, identify the root cause and repair the issue so we will not have to endure any additional delays or stresses related to this situation again.
Customer service response - Thank you for your 5-star review, Laura! We're delighted to hear that Jacob was courteous, competent, and caring, and that he resolved your clothes washer issue efficiently.
Sears Home Services on December 11, 2024
Frank Yazzetta
The service person was very knowledgeable and friendly, knew exactly what was needed and fixed it fast and efficiently. A very professional service person a great representative of the company.
Customer service response - Thank you for your 5-star review, Frank! We're thrilled to hear our service person was knowledgeable, friendly, and efficient, representing our company well.
Sears Home Services on December 01, 2024
Raine Luke
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on November 23, 2024
