190 Buckland Hills Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
Keith for Sears
EXCELLENT!! Keith was very thorough and diagnosed the problem after checking all the variables . He is courteous and professional . He explained the problem and answered all my questions. Because of his workmanship I will call Sears without hesitation and with confidence next time I need any repairs. Keith is an asset to your team!!
Kathy V, Canton, CT
Homeowner
Was on time and did a great work. Checked the oven top burners and fixed them.
Sam O, Manchester, CT
Keith well done!
Outstanding tech. Knows what he's doing, takes care of business. Horrific experience with Sears call centers. Absolute distasters. THE WORST customer service I've ever experienced. Hours and hours on the phone with reps that clearly have no idea what they're doing, often lose the call connection and deliver dreadful, time consuming service. Just getting to a live person is difficult enough, worse is when the live person you get to is clueless. They don't like to transfer anyone to speak to a manager and getting someone competent in the U.S. on the other end of the phone is nearly impossible. The very good field technicians are let down by everything and everyone behind the scenes.
Chris, West Hartfrd, CT
Washer
The technician was very helpful and knowledgeable and courteous thank you
Susan B, Tolland, CT
Dishwasher
Nice tech clean and respectful
Robert Z, Manchester, CT
The best
Michael was very Respectful, helpful, and pleasant. He solved the issue quickly and was never abrasive or gave a vibe that he could be doing better things. It was a pleasurable experience
DP, West Hartford, CT
Dryer
Technician was excellent! He was very quick to find the problem
Patrick C, Storrs, CT
New carburetor to replace the new carburetor installed last
Daniel was very helpful, knowledgeable, and patient. It was a pleasure to receive assistance from such a capable and thoughtful technician.
Ralph Y, Eastford, CT
Repair
Very knowledgeable, helpful and easy to work with. A pleasure to work with
Virginia C, Glastonbury, CT
Efficient and Seamless Repair Process
Keith did an awesome repair job and provided enough information about the repair issue. He was professional and arrived on time. The parts also arrived on scheduled.
Abi S, Avon, CT
