190 Buckland Hills Dr Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.2/5 (192 reviews)

Mia Z

July 20, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, Mia! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on July 20, 2024

Jon P

July 01, 2024

Technician arrived on time and was knowledgeable and professional. Explained issue, then resolved it. Very affordable for my front load GE washer. Will use on future if needed.

Source: Google

Customer service response - We're so grateful for your positive feedback and thrilled our technician could resolve your GE washer issue affordably! Looking forward to servicing your appliances in the future.

Sears Home Services on June 30, 2024

Taj A

June 05, 2024
Source: Google

Customer service response - A big thank you, Taj, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on June 05, 2024

Jennifer C

June 03, 2024

The technicians are great. The customer service is absolutely abysmal. No communication and when they do, they try to tell you what you want to hear rather than reality. Took over 2 months for them to repair the oven

Source: Google

Customer service response - We're glad to hear that you were pleased with our technicians, but we sincerely apologize for the issues you experienced with our customer service and communication. We appreciate your feedback and will work to improve our processes.

Sears Home Services on June 03, 2024

Michael R

May 30, 2024
Source: Google

Customer service response - A big thank you, Michael, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on June 03, 2024

Debra D

May 28, 2024
Source: Google

Customer service response - A big thank you, Debra, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on May 28, 2024

Kaitlin S

May 20, 2024

Kevin was prompt, thorough, worked quickly, and was friendly through the whole visit. I don’t know what I’d do without him!! Thank you!!

Source: Google

Customer service response - We're thrilled to hear that Kevin provided such excellent service! Thank you for your kind words and for choosing us for your appliance repair needs.

Sears Home Services on May 20, 2024

Lisbeth H

May 19, 2024

I would like to thank Steve from A&E services from Sears for Being able to schedule us today when the parts came in he did such a great job. I am very thankful that my refrigerator is up and running.

Source: Google

Customer service response - Thank you for your kind words! We're thrilled to hear that Steve was able to help get your refrigerator running smoothly again.

Sears Home Services on May 19, 2024

Chris H

March 28, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, Chris! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on March 28, 2024

Bibek R

March 14, 2024

knowledgeable, quick and professional!

Source: Google

Customer service response - We're thrilled to know that our efficient team and professionalism met your expectations. Thank you so much for appreciating us!

Sears Home Services on March 14, 2024

Average Rating: 4.2/5 (192 reviews)
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