7 Backus Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Professional and very polite
The service was done quickly. Jermaine was very pleasant and knowledgeable.
Meg K, Wilton, CT
Great Job
Robinson was on time, courteous, professional and knowdlegeabe. He was able to quickly diagnose the problem and proceeded tp replace the compressor. The bridge is now working quite well. Please let him know I appreciated his efforts.
Colin C, Norwalk, CT
A++++ service
He was friendly and did a great job, thank you!
Rachel G, Weston, CT
Excellent
He was very friendly and knowledgeable And funny! I would request for him to come again if needed
John P, Ridgefield, CT
Work completions
The technician was great! However the length of time to wait to get the fridge fix was too long, even though, I received the parts 1 1/2 weeks ago. I called customer Services on 9/21/24 to send a technician sooner but no one reached out to me on 9/23/24.
Marilisa F, Brookfield, CT
Home owner
Always reliable! He is a pleasure to have and always explains work being done!
Regina S, Pawling, NY
Excellent Service
Quick scheduling. Quick response. Quick fix. Very satisfied. Will use again.
Amanda N, Ridgefield, CT
Michael was great, Sears was not
Mike was great, but keeping me informed of his arrival was less than stellar. I was unable to reach a live person who could have told me that his van had broken down and he was unavailable on the 25th, which was when I was scheduled. Then I wouldn't have waited around all day.
Derose M, Danbury, CT
Diagnostic Service
Knowledgeable. Very pleasant. Answered all questions. Appreciated him wearing a mask during service.
Marie M, New Fairfield, CT
Professional
Edward was great! Disappointed in the lack of timely appointments available.
Dennis B, Danbury, CT
